Misty Burch
Atlanta,GA
Summary
Friendly and personable professional with 3+ years experience with Administration Administration environment. I have taken the role as a leader in various situations through out my work history. I am persistent and motivated with impeccable time management skills. I have extensive experience with social media management. Customer Service Quality Assurance Podcast host Event Planning Creative Director Social Media Management
Overview
13
13
years of professional experience
Work History
CEO AND CONSULTANT
Atlanta, GA
01.2015 - Current
- Facilitated and coordinated the Focus Groups for the mobile application - Coordinated meetings with City officials. Conducted Interviews with the Target audience for the application. Designed mock screens for the application. Managed a team of eight people within the project.
Admin and operations manager
Home Los Angeles
Los Angeles, USA, USA
01.2012 - 01.2015
- Directed all day-to-day operations of Home Los Angeles to provide safe and enjoyable artist experience.
Customer Service Representative
Mobile Cause
Calabasas, CA
01.2009 - 01.2010
- Accrued over $25,000 in charitable donations for various clients of Mobile Cause, in a span of a month's time.
Customer Service Representative
Startek
Grand Junction, CO
01.2008 - 01.2009
- Managed customer calls efficiently in a fast-paced call center environment
- Handled customer inquiries, billing questions, payments, and service requests
- Answered [Number] inbound calls each day to handle various concerns, set appointments, and close sales
- Assisted customers in resolving product problems regarding usage or repair
- Anticipated needs and resolved problems to keep customers happy.
Education
Bachelor's Degree -
City Vision University
05.2021
Associate of Science - Recording Arts
Los Angeles Recording School
01.2012
Skills
- Relationship management
- Organizational leadership
- Business development
- Strategic planning
- Customer relations understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
CEO AND CONSULTANT
01.2015 - Current
Admin and operations manager
Home Los Angeles
01.2012 - 01.2015
Customer Service Representative
Mobile Cause
01.2009 - 01.2010
Customer Service Representative
Startek
01.2008 - 01.2009
Bachelor's Degree -
City Vision University
Associate of Science - Recording Arts
Los Angeles Recording School