Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Misty Cook

Pharmacist
Raleigh,NC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Lead Director, Corporate Compliance

CVS Health
11.2015 - 10.2023
  • Set overall vision and provided team leadership.
  • Negotiated to save the company $750,000 over a 3-year contract
  • Delegated high volumes of work to empower team, build trust, and assist with professional development.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Advisor, Product Management

CVS Health
01.2012 - 10.2015
  • Built and maintained relationships with internal customers and provided ongoing support
  • Facilitated communication and collaboration between departments to help business function smoothly
  • Collaborated on developing new product functionality to comply with CMS guidance
  • Engaged business partners across the enterprise to ensure product growth and evolution
  • Ensured product alignment with overall business strategy

Manager, CarePlus Onsite Pharmacy

CVS Health
08.2008 - 01.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Educated internal AT&T employee groups on key topics
  • Managed a seamless transition to a new prescription processing platform
  • Built strong customer relationships which lead to increased sales

Clinical Program Manager

Prime Therapeutics LLC
04.2006 - 07.2008
  • Established relationships with Blue Cross Blue Shield clients' clinical stakeholders
  • Coordinated the development and implementation of client clinical programs
  • Addressed drug-related questions regarding appropriate therapy and formulary status
  • Presented clinical program savings opportunities to BCBS of IL employer groups

Manager, Client Benefits

Caremark
09.1999 - 04.2006
  • Managed and motivated a staff of more than 20 employees to be productive and engaged in work.
  • Performed drug utilization reviews and recommended drug therapy changes as needed
  • Expanded UR Training program for new pharmacists and students
  • Initiated leadership role in Midwestern University's Preceptor program and hosted pharmacy student interns

Pharmacist-in-Charge

Safeway (Domenick's Pharmacy)
02.1998 - 09.1999
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Supervised and coached team of pharmacy technicians and other staff
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Increased pharmacy sales by designing marketing programs to improve pharmacy visibility
  • Recognized by Safeway for excellent customer service skills

Pharmacist-in-Charge

Walgreens
11.1995 - 01.1998
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Supervised and coached team of 25 including pharmacy technicians, pharmacists and trainees
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Audited third-party rejects and initiated collections to minimize profit loss

Education

Bachelor of Science - Pharmacy

Midwestern University
Downers Grove, IL
06.1995

Skills

  • Staff Development and Management
  • Business Planning
  • Corporate Compliance
  • Legal and Regulatory Compliance
  • Verbal and Written Communication
  • Contract and Vendor Management
  • Contract Negotiation
  • Project Management

Certification

  • Asthma Therapy Certificate, 1998
  • APhA Certified Immunizing Pharmacist, 2008
  • Integrated Pharmacy Specialist Certificate - Level I, 2022

Timeline

Lead Director, Corporate Compliance

CVS Health
11.2015 - 10.2023

Advisor, Product Management

CVS Health
01.2012 - 10.2015

Manager, CarePlus Onsite Pharmacy

CVS Health
08.2008 - 01.2012

Clinical Program Manager

Prime Therapeutics LLC
04.2006 - 07.2008

Manager, Client Benefits

Caremark
09.1999 - 04.2006

Pharmacist-in-Charge

Safeway (Domenick's Pharmacy)
02.1998 - 09.1999

Pharmacist-in-Charge

Walgreens
11.1995 - 01.1998

Bachelor of Science - Pharmacy

Midwestern University

Similar Profiles

CREATE PROFILE
Misty CookPharmacist