Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Valeska Bispo

McKinney,TX

Summary

Dynamic, people‑focused leader with 15+ years of experience elevating organizational performance, engineering a clearer, faster operating flow that accelerates decision‑making and impact, and driving enterprise‑wide culture and compliance programs. Known for translating complex insights into clear, actionable plans for senior leadership, creating and delivering high‑impact training, and advancing ethical culture and customer‑centric operations. A trusted partner to Chief‑of‑Staff and senior leaders, skilled in intake management, prioritization, knowledge management, and cross‑functional collaboration across business units.

Overview

2026
2026
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Lead Compliance Analyst – Corporate Ethics, Chief Compliance Office

AT&T
Dallas, TX
2023 - Current
  • Design and lead an intuitive, visually engaging, and user-centered enterprise approach to the Code of Business Conduct—streamlining access, clarity, and usability while ensuring alignment with executive expectations and regulatory standards.
  • Act as the primary intake for enterprise ethics initiatives, prioritizing work based on business impact, team capacity, and customer centricity, and delivering actionable insights to senior leadership.
  • Lead companywide Compliance & Ethics Week from concept through execution, driving engagement and awareness while coordinating staffing, budget planning, and employee feedback loops.
  • Collaborate with advisory councils and cross-functional partners to advance ethical standards and enterprise initiatives.
  • Led the development and ongoing optimization of Ethics Central, the company’s one‑stop platform for ethics resources and messaging, elevating access, usability, and enterprise‑wide ethical engagement.
  • Drive culture-building through recognition programs, storytelling campaigns, and lifecycle-embedded ethics messaging.

Lead Compliance Analyst – Chief Compliance Office, Latin America

AT&T
Dallas, TX
01.2020 - 01.2022
  • Led compliance strategy, risk assessments, and program development across multiple LATAM markets; delivered executive-level summaries and recommendations.
  • Served as primary business partner to senior leaders regarding compliance risks, privacy matters, regulatory alignment, and operational impact.
  • Developed insights and reporting for the Vrio Executive Dashboard using Power BI, enabling informed decision-making by senior leadership.
  • Partnered with Legal and Tech teams on contract compliance, third-party reviews, and emerging risk mitigation.
  • Partnered with commercialization, finance, and operational partners to translate insights into product roadmaps and offer investment decisions that strengthen brand affinity.

Principal – Business Management, Consumer Commissions

AT&T
El Segundo, CA
01.2018 - 01.2020
  • Managed large-scale cross-functional projects impacting Operations, Technology, and Sales, ensuring alignment and timely delivery.
  • Created executive-ready documentation including BRDs, FSDs, roadmaps, and stakeholder communications.
  • Translated complex data sets into executive-friendly stories and recommendations.
  • Directed Agile project cycles, from discovery through implementation.

Associate Director – Financial Systems, Commissions

AT&T / DIRECTV
El Segundo, CA
01.2017 - 01.2018
  • Led team responsible for data accuracy, compliance validation, and compensation analysis.
  • Directed system migration and cross-team training, improving processes and knowledge-sharing across functions.

Supervisor – Business Operation Management

DIRECTV
El Segundo, CA
01.2013 - 01.2017
  • Managed compensation workflows, team operations, and cross-functional issue resolution.
  • Led Salesforce implementation as the primary escalation tool for Sales Operations.
  • Strengthened communication alignment across Sales, Finance, and Legal.

Fraud Management Leadership Roles

DIRECTV
El Segundo, CA
01.2009 - 01.2013
  • Led fraud investigations and prepared executive-ready case summaries and recommendations.
  • Partnered with Legal on settlements and investigative actions.
  • Developed training, fraud awareness programs, and cross-functional communication processes.

Education

BBA - Marketing Management

UNIT University
Brazil

Skills

Strategic Leadership & Organizational Management

  • Strategic Planning
  • Culture Building
  • Talent Development
  • Executive Stakeholder Support
  • Leadership Briefings
  • Chief of Staff Support

Program and Project Management

  • Program Lifecycle Ownership
  • Special Projects Leadership
  • Agile Project Management
  • Prioritization and Resource Planning
  • Operational Support and Efficiency
  • Process Improvement
  • Intake Management & Prioritization

Executive Communications and Storytelling

  • Executive Communications
  • Narrative & Storytelling Development
  • Presentation Development

Research, Analytics, Insights

  • KPI Development
  • Power BI Dashboards
  • Insights Translation & Analytical Storytelling

Compliance, Ethical Culture & Risk Mitigation

  • Ethical Culture Program Ownership & Management
  • Risk Mitigation
  • Compliance Training (conception and delivery)
  • Compliance Program Oversight

Events & Engagement

  • Event Planning, Coordination & Execution

Due diligence

Accomplishments

  • Revamped the Code of Business Conduct as a visually engaging, intuitive experience—turning a complex document into a brand‑aligned, user‑friendly journey embraced across the enterprise.
  • Created a unified ethics brand presence by launching Ethics Central, transforming scattered resources into a cohesive, trusted space that promotes transparency and accountability.
  • Produced high‑impact executive narratives and communications that clarified risk, aligned leaders, and accelerated decision‑making at the highest levels.
  • Brought company values to life through culture‑building campaigns, recognition programs, and storytelling that strengthened trust and employee connection.
  • Partnered across Legal, Tech, HR, Marketing, and Operations to connect insights to strategy—shaping product roadmaps, brand affinity, and customer‑centric experiences.

Certification

CCEP – Certified Compliance & Ethics Professional

Timeline

Lead Compliance Analyst – Chief Compliance Office, Latin America

AT&T
01.2020 - 01.2022

Principal – Business Management, Consumer Commissions

AT&T
01.2018 - 01.2020

Associate Director – Financial Systems, Commissions

AT&T / DIRECTV
01.2017 - 01.2018

Supervisor – Business Operation Management

DIRECTV
01.2013 - 01.2017

Fraud Management Leadership Roles

DIRECTV
01.2009 - 01.2013

Lead Compliance Analyst – Corporate Ethics, Chief Compliance Office

AT&T
2023 - Current

BBA - Marketing Management

UNIT University
Valeska Bispo