Misty Darwin
North Hollywood,CA
Summary
Experienced leasing consultant with a proven track record of successfully matching clients with their ideal rental properties. Skilled in providing exceptional customer service by understanding clients' needs and offering tailored solutions. Proficient in property tours, lease agreements, and maintaining tenant relations. Strong communicator and relationship builder, dedicated to creating positive leasing experiences. Eager to contribute leasing expertise to a dynamic property management team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Greystar
01.2021 - Current
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Generated leads for sales and rental properties through cold calls and referrals.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Hairstylist
The Brighton Salon
01.2015 - 01.2020
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Developed loyal following of clients by providing high-quality services.
Lead Specialist
Variable Marketing
02.2013 - 03.2014
- Provided leads to insurance sales Agents
- Answered over 100 calls per day
- Gathered necessary information from prospective leads and input information into database
Cosmetic Counter Manager
Lancome Cosmetics
03.2011 - 05.2013
- Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Introduced initiatives and sales strategies to exceed goals.
- Analyzed sales, wrote sales reports and set sales goals for cosmetics counter.
- Ordered supplies and inventory for cosmetics counter
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Education
Associate of Arts - Business Administration
Cerritos College
Cerritos, CA05.2020
Skills
- Yardi 7
- CRM
- Excel
- Leasing and Sales
- Application Processing
- Tenant Screening
- Microsoft Word
- Property tours and inspections
- Fair housing policies
- Property management
- Property Tours
- Onesite
Additional Information
- License Cosmetology - 2010
- Real Estate License - 2023
Certification
Real Estate License - 2023
Timeline
Leasing Consultant
Greystar
01.2021 - Current
Hairstylist
The Brighton Salon
01.2015 - 01.2020
Lead Specialist
Variable Marketing
02.2013 - 03.2014
Cosmetic Counter Manager
Lancome Cosmetics
03.2011 - 05.2013
Associate of Arts - Business Administration
Cerritos College