Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Misty Dosher

Canyon,TX

Summary


Experienced healthcare professional with more than 26 years of dental and office experience, 6 years of office management experience. Skilled in staff scheduling, patient relations, insurance verification, treatment planning, financial coordination, inventory management, and daily office operations. Proven ability to keep a busy healthcare practice running efficiently while delivering exceptional patient care and customer service. Recognized for leadership, problem-solving, organization, and the ability to manage multiple priorities in fast-paced environments.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant/Office Coordinator

Karr & Hardee Dentistry
Amarillo, Texas
07.2005 - Current
Dental Assistant / Office Operations Coordinator

Karr & Hardee Dentistry | 2005–Present

  • Coordinate schedules for dentists, hygienists, assistants, and front office staff.
  • Schedule patient appointments while maintaining an efficient and productive schedule.
  • Verify insurance benefits and explain coverage to patients.
  • Present treatment plans and discuss financial arrangements and payment options.
  • Ensure smooth daily office operations and troubleshoot issues as they arise.
  • Arrange coverage and locate fill-in hygienists when needed.
  • Manage inventory, order supplies, and process invoices.
  • Assist dentists during procedures.
  • Take and process dental X-rays.
  • Maintain sterilization and infection control standards.
  • Train and support dental assistants and staff members.
  • Provide exceptional patient care and customer service.

Dental Assistant

Amarillo Pediatric Dentistry
Amarillo, TX
07.2000 - 07.2005
  • Assisted dentists during pediatric dental procedures.
  • Prepared and set up treatment rooms.
  • Cleaned and turned over operatories between patients.
  • Maintained sterilization and infection control procedures.
  • Took and processed dental X-rays.
  • Made dental impressions.
  • Assisted with patient care and education.
  • Maintained dental equipment and supplies.

Customer Service Representative

TCA/Cox Cable
Amarillo, TX
08.1997 - 06.2000
  • Answered customer calls and addressed service inquiries.
  • Assisted customers with cable package selections.
  • Processed payments and account transactions.
  • Resolved customer concerns and provided excellent customer service.

Childcare provider

Rainbow Junction Preschool & Daycare
Amarillo, Texas
02.1993 - 08.1997
  • Supervised and cared for children ages 3–4 years old.
  • Provided a safe, nurturing, and structured environment.
  • Planned and supervised age-appropriate activities.
  • Assisted with meals, learning activities, and daily care routines.
  • Monitored after-school children and ensured their safety and well-being.
  • Communicated with parents regarding children's progress and needs.

Skills

  • dental radiography
  • infection control
  • treatment planning
  • patient scheduling
  • insurance verification
  • HIPAA/OSHA
  • customer relationship management
  • Leadership
  • Effective communication
  • CPR/First Aid Certified

Certification

  • CPR/First aid certified
  • Registered Dental Assistant

Timeline

Registered Dental Assistant/Office Coordinator

Karr & Hardee Dentistry
07.2005 - Current

Dental Assistant

Amarillo Pediatric Dentistry
07.2000 - 07.2005

Customer Service Representative

TCA/Cox Cable
08.1997 - 06.2000

Childcare provider

Rainbow Junction Preschool & Daycare
02.1993 - 08.1997
Misty Dosher