Experienced in working remotely for over eight years. Skilled Purchasing Specialist focused on maximizing sales success through effective use of supply management, quality assurance, and excellent B2B relationship building abilities. Top-notch communicator with excellent time management, administrative and customer service skills.
Began in the warehouse, learning the inventory, and quickly adapted to the company's computer system, in order to purchase parts, and special order items, for customers, the showroom, and warehouse.
Managed approximately 30 incoming calls, and emails, per day from counter and outside salespeople, wholesale accounts, and vendors.
Oversaw inventory maintenance, specifically pricing, reorder point levels, updating primary vendors when necessary, and item description clarity.
Constantly researching prospective new suppliers, and reconnecting with previous vendors, in order to insure the best pricing, and availability, of necessary parts for the company.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Negotiated and settled damage claims, return of materials, shorts, overages, and cancellations, with our vendors.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Enhanced supply chain management, resulting in reduced delivery times and increased inventory accuracy.
Established effective communication channels within the supply chain, resolving issues promptly to minimize disruptions to operations.
Secured discounts from suppliers to deliver substantial cost savings.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Coordinated driver dispatch to accomplish the weekly will call run requirements.
Followed all company policies and procedures to deliver quality work.
Retail/Wholesale Sales / Driver
House of Quality Auto Parts
03.2012 - 05.2015
Excelled in Retail/Wholesale automotive counter sales, customer service, and parts delivery.
Extensive knowledge of both catalog, and computer reference systems, to better access correct part replacements.
Increased sales by effectively building rapport and establishing strong relationships with customers.
Received stock orders, and insured that any shorts, or overages, were taken care of promptly.
Reviewed vendor statements to insure credits were received, and filed all company documents daily.
Improved customer satisfaction by providing timely product deliveries and addressing concerns promptly.
Trained incoming sales drivers on company policies, procedures, and best practices for success in the role.
Education
English Language And Literature
Riverside Community College
Riverside, CA
Skills
Customer Relations
Expert Problem Solving
Quality Assurance
Supply Management
Emergency Response
Attention to Detail
Excellent Communication
Relationship Building
Decision-Making
Adaptability and Flexibility
Professionalism
Reliability
Licenses / Certificates
Class A CDL, State of California, 08/2000, 08/2021
Class A CDL, State of Colorado, 08/2021, present
References
Scott Mitchell, former coworker and Outside Salesman for Top-Line Industrial Supply, LLC., Corporate Sales Training Manager, Chem-Aqua Inc., (951) 733-2319
Scott Thrash, Sales Representative for Tompkins Industries, Inc, (909) 730-8690, sthrash67dart@yahoo.com
Terry Wilson, former Store Owner of Discount Auto Parts, Banning, CA., (951) 544-4525
Michael Heslin, Deputy Director Information Technology, City of Temecula, 41000 Main St., Temecula, CA, (951) 694-6444, mike.heslin@cityohemecula.org