Summary
Overview
Work History
Education
Skills
Timeline
Generic

MISTY FLORENCE

Suisun City,CA

Summary

I'm a hard devoted worker that cares and respects clients for future and ongoing work. Willing to learn any and all new trades that i may not know. Looking for an company to grow and succeed with.

Overview

16
16
years of professional experience

Work History

Owner/ Groomer

Pet Gallery Inc.
10.1998 - 04.2014
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Trimmed nails using clippers and grinders.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Cleaned cat and dog ears to prevent ear infections.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
  • Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Applied dip for mange and parasite control.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Educated visitors and staff on proper animal care and handling.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Education

GED -

Crossroads High
Concord, CA
06.1994

Skills

  • Ear Care
  • Erratic Behavior Tolerance
  • Bow Styling
  • Supply Maintenance
  • Kennel Cleaning and Sanitation
  • Facility Laundry and Cleaning
  • Tear Stain Removal
  • Tick Removal
  • Nail Polish Application
  • Client Relationships
  • Animal Observations
  • Critical Thinking
  • Fur Cutting Techniques
  • Teeth Cleaning
  • Coat Detangling
  • Hair Mat Removal
  • Safety Precautions and Measures
  • Policy and Procedure Explanations
  • Information Collection and Recording
  • Reading Comprehension
  • Feeding and Watering
  • Human and Animal Safety
  • Pet Owner Advisory
  • Safe Nail Trimming
  • Housekeeping Duties
  • Phone and Email Etiquette
  • Laundry Duties
  • Animal Grooming
  • Problem Identification
  • Pet Food and Supply Sales
  • Undercoat Removal
  • Animal-Safe Dyeing
  • Paw Pad Care
  • Materials Ordering
  • Product Inventories
  • Maintain Equipment
  • Knowledge of Cutting Methods
  • Appointment Scheduling

Timeline

Owner/ Groomer

Pet Gallery Inc.
10.1998 - 04.2014

GED -

Crossroads High

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MISTY FLORENCE