Misty Greer
Lubbock,TX
Summary
Imaging Technician specializing in data entry and quality assurance. Skilled at enhancing operational efficiency through clear communication, and attention to detail. Experienced in training staff and managing imaging technology for accuracy and compliance. Dedicated to providing excellent customer service and support.
Overview
8
8
years of professional experience
Work History
Loan Document Imaging Technician
PlainsCapital Bank
Lubbock, Texas
10.2018 - Current
- Processed, on average, 11K loan and financial monthly documents.
- Enhanced Team Efficiency: Led special projects while maintaining daily operations.
- Training and Development: Trained new staff on data entry methods and software applications.
- Data Integrity: Verified loan and financial documents prior to processing to uphold data integrity.
- Quality Assurance: Identified and corrected data entry errors daily.
- Interdepartmental Coordination: Coordinated with other departments to resolve data discrepancies.
- Compliance and Accuracy: Ensured compliance with privacy regulations and accuracy standards.
- Streamlined the verification process for incoming audits, deposits, and loans, enhancing efficiency and minimizing review time.
- Facilitated a seamless transition between in-office and remote work environments, ensuring consistent productivity and collaboration.
Temporary Administrative Assistant
City of Lubbock
Lubbock , Texas
06.2018 - 07.2018
- Delivered exceptional customer service consistently, resolving escalated issues efficiently.
- Performed accurate data entry of customer information into company databases.
- Maintained contracts, permits, and reservations to ensure compliance.
- Managed cash drawer operations to ensure accuracy and accountability.
- Greeted customers upon arrival, providing prompt assistance.
- Collaborated with colleagues to address product-related issues and achieve goals.
- Assisted customers with requests, enhancing overall satisfaction through effective communication.
- Worked closely with team members to meet project deadlines and objectives.
Temporary Imaging Technician
PlainsCapital Bank
Lubbock , TX
12.2017 - 05.2018
- Completed project. The contract was extended to further assist with indexing and quality control of PDF-uploaded documents from the Collateral Analyst department.
- Verified data for accuracy and completeness before submission.
- Maintained imaging equipment.
- Assisted with training new employees in the use of imaging technology and procedures.
- Managed electronic files for easy retrieval and organization.
- Coordinated with other departments to resolve data discrepancies promptly.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Education
High School Diploma -
John A. Rowland High School
Rowland Heights, CASkills
- Imaging Technology Proficiency
- Data Entry and Verification
- Quality Assurance
- Compliance Documentation
- Team Collaboration
- Experienced administrative professional
- Organizational skills
Work Volunteer and Participation
- Financial Literacy program to Low income school through PlainsCapital Bank
- Back to school night prepping and serving, comforting to low income school through PlainsCapital Bank
- Christmas gift prepping and delivering to low income school students through PlainsCapital Bank
- Participation in PlainsCapital culture committee activities.
- Participation in PlainsCapital Bank credit department assigned committees
Additional Information
Antelope Valley Cancer CenterICalifornia
12 years of experience in this fast paced office.
Front office, back office, new patient coordinator, meeting coordinator, medical records, data entry, dictation review, ordering materials, trust and compassion.
Timeline
Loan Document Imaging Technician
PlainsCapital Bank
10.2018 - Current
Temporary Administrative Assistant
City of Lubbock
06.2018 - 07.2018
Temporary Imaging Technician
PlainsCapital Bank
12.2017 - 05.2018
High School Diploma -
John A. Rowland High School