Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Misty Harlow

Misty Harlow

Tarzana,United States

Summary

Experienced in relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals, resulting in a track record of exceeding sales targets and contributing to team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Representative-Contract Work

American Standard
05.2025 - Current
    • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
    • Generated additional sales opportunities with upselling and cross-selling techniques.
    • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
    • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Call Transfer Agent

Holiday Inn Club Vacations
03.2025 - 05.2025
  • Managed high-volume inbound calls, ensuring a professional and friendly approach in a fast-paced environment
  • Verified client information accurately, enhancing the customer experience and satisfaction
  • Developed strong communication and multitasking skills through regular client interactions, contributing to repeat business
  • Quickly adapted to system updates and changes, demonstrating flexibility and initiative in a dynamic setting

Booking Specialist

Vacation Inn LA
08.2024 - 01.2025
    • Boosted repeat business by creating targeted email campaigns and prioritizing customer needs
    • Enhanced booking efficiency through effective use of Track CRM
    • Facilitated global client communications remotely, achieving high levels of customer satisfaction
    • Improved administrative workflows, focusing on data management, reporting, and client correspondence
    • Conducted telesales initiatives to promote services, contributing to revenue growth

Sales Representative

Five Star Bath Solutions
01.2024 - 08.2024
  • Delivered customized in-home sales presentations, aligning solutions with customer requirements
  • Achieved over $100K in monthly sales consistently within the first two months
  • Established strong relationships with customers, enhancing conversion rates significantly
  • Demonstrated success both independently and collaboratively within a sales team environment

Sales Representative

Pacific Coast ReBath
10.2023 - 01.2024
  • Conducted in-home sales consultations, helping clients navigate remodeling choices and ensuring their needs were met
  • Utilized strong communication skills to enhance customer service and successfully close sales
  • Operated independently while fostering teamwork with the sales team to achieve sales targets

Design Consultant (Bathrooms)

DreamStyle Remodeling
07.2022 - 09.2023
  • Achieved over $256K in sales during the first month and $223K in the second month, demonstrating strong business development skills
  • Maintained a 30% close rate, consistently surpassing sales targets and contributing to overall company success
  • Generated an average revenue of $5,534 per lead, showcasing effective customer engagement and sales strategies
  • Proficient in closing deals and negotiations, ensuring customer satisfaction and repeat business

Classroom Teacher

Los Angeles Unified School District
08.2017 - 07.2022
  • Developed and executed tailored educational plans that met state standards while fostering a positive learning atmosphere
  • Facilitated engaging virtual lessons and effectively managed classroom interactions to support student success and build strong relationships

Education

Bachelor of Arts, Summa Cum Laude -

California Lutheran University
Thousand Oaks
05.2017

Skills

  • Customer Service
  • Effective Time Management
  • Consultative & In-Home Sales
  • Google Suite
  • Salesforce
  • Pipeline Management
  • Microsoft Office
  • Communication Skills
  • Negotiation/Closing
  • Relationship Building

Certification

  • Multiple Subject Teaching Credential
  • Current HIS License #142809
  • Top Producer Award - Dreamstyle Remodeling
  • Dedication Award - Dreamstyle Remodeling

Timeline

Sales Representative-Contract Work

American Standard
05.2025 - Current

Call Transfer Agent

Holiday Inn Club Vacations
03.2025 - 05.2025

Booking Specialist

Vacation Inn LA
08.2024 - 01.2025

Sales Representative

Five Star Bath Solutions
01.2024 - 08.2024

Sales Representative

Pacific Coast ReBath
10.2023 - 01.2024

Design Consultant (Bathrooms)

DreamStyle Remodeling
07.2022 - 09.2023

Classroom Teacher

Los Angeles Unified School District
08.2017 - 07.2022

Bachelor of Arts, Summa Cum Laude -

California Lutheran University