Misty Hill
New Bloomfield,Mo
Summary
With 19 years of experience in personnel development, I am a dedicated leader skilled at fostering and nurturing talented professional teams. As an accomplished personnel engagement professional, I have a solid track record in resolving grievances and conflicts among employees, collaborating closely with management to achieve ambitious goals. My expertise as a staff coordinator stems from my exceptional combination of strengths in human resources and business development.
Overview
19
19
years of professional experience
Work History
Employee Relations Manager
Department of Natural Resources Human Resources Program
08.2019 - Current
- Investigates internal and external grievances, including civil rights violations for over 1300 department team members
- Fostered positive work environment through comprehensive employee relations program.
- Liaised between multiple business divisions to improve communications.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Devised robust training programs to strengthen investigatory skills, legal understanding, and motivational strategies.
- Improved workplace culture by conducting regular training sessions on diversity, inclusion, and communication skills.
- Managed sensitive personnel issues discreetly while adhering closely to confidentiality guidelines outlined in company policies or legal requirements.
- Implemented feedback mechanisms such as surveys and focus groups to gather valuable insights into employee sentiment and engagement levels.
- Conducted thorough investigations into allegations of misconduct or policy violations, ensuring fair outcomes for all parties involved.
- Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
- Monitored and enforced company policies and procedures to determine compliance with applicable laws and regulations.
- Increased overall company performance by identifying key areas for improvement in employee relations strategies.
- Resolved conflicts and disputes through mediation and negotiation, fostering a positive work environment.
- Developed comprehensive employee relations programs and initiatives to increase organizational engagement.
- Managed conflict resolutions to encourage professional and positive relationships and peace and order.
- Facilitated communication and collaboration with employees and management to encourage teamwork and rapport.
Human Relations Officer
Department of Natural Resources Human Resources Program
04.2018 - 08.2019
- Determine eligibility for FMLA, Share Leave and Temporary Modified duty
- Manage and monitor hours used and reporting of leave
- Determine if and what accommodations an employee may need in compliance with Americans with Disabilities Act and conducting interactive discussions and writing accommodation letters
- Investigates complaints of alleged discrimination and sexual harassment that includes the complainant and witnesses
- Interprets and provides information on federal and state employment laws
- Prepares investigative reports with findings and recommendations regarding the allegations
- Facilitate HR related trainings; conduct Effective Discipline training for department staff
- Assist in recommendations on discipline issues and preparing discipline letters
- Work with managers on personnel issues
- Provide back up support for the Employee Relations and Human Resources Managers in their absence.
Personnel Analyst II
Department of Natural Resources Human Resources Program
01.2014 - 03.2018
- Manage all department medical leaves and accommodation according to federal laws.
- Investigates complaints of alleged discrimination and sexual harassment that includes the complainant and witnesses
- Prepares investigative reports with findings and recommendations regarding the allegations
- Analyze, research, and respond to Performance problems and questions for department management and division management and program supervisors
- Analyze, compile and format reports to assist divisions in areas of concern, to track divisions’ progress, and to determine cap percentages
- Facilitate HR related trainings; conduct Effective Discipline training for department staff.
- Managed sensitive personnel issues with discretion, fostering a trusting work environment for all employees.
Personnel Clerk
Department of Natural Resources Human Resources Program
09.2010 - 01.2014
- Enter Personnel Actions
- Send and review reinstatement or vacancy letters in order to inform eligible applicants based on the Merit Rules and regulation of the State of Missouri of a vacant position
- Determine eligibility for applicants based on job specification for that position title
- Follow AFSCME regulations upon posting a vacancy to filling a vacancy within the Department in order to comply with the Craft and Maintenance Bargaining Unit agreement for 2011-2013
- Web maintenance on HR vacancies and updates.
- Managed benefits administration, providing clear information to employees about their entitlements and options.
- Resolved issues with time, leave and attendance.
- Operated records databases, maintained files and investigated and corrected discrepancies.
- Provided information and answered questions via in-person, telephone and electronic means.
- Monitored timekeeping records for accuracy, ensuring proper documentation of hours worked by each employee.
- Maintained confidentiality when managing sensitive personnel information.
- Processed leaves of absence requests promptly, maintaining compliance with company policies and labor laws.
Senior Office Support Assistant
Department of Natural Resources Human Resources Program Professional Development Section
06.2009 - 09.2010
- Work with different division and program contacts to schedule specific division and program trainings as well as working with the HR director to ensure all department training needs are met
- Create monthly training calendars
- Maintaining the program-training database
- Prepare, track and monitor budgets for the Succession Planning Leadership Program and Administrative Specialist Succession Planning
- Monitor and track the purchasing card expenditures to stay within the allocated card limit set for unit
- Continuous and accurate maintenance of the units internet page
Senior Office Support Assistant
Department of Natural Resources Human Resources Program Payroll/Benefits Section
05.2006 - 06.2009
- Provide support to new, and current employees with all benefit enrollment needs
- Entry of deductions, benefits and information into SAM II
- Time accounting entry in SAM II for the Human Resources Program
- Review the Hours to Gross report for the Human Resources Program
- Provide support to all DNR timekeepers for time accounting issues using the Sam II Help Desk
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Office Support Assistant
Department of Natural Resources Field Services Division
05.2005 - 05.2006
- Track personnel actions through folder correspondence
- Time accounting functions
- Enter complex data entry for payment/purchasing documents into SAM II
- Enter complex data entry documents into SAM II to encumber funds for current and future payments
- Enter all checks received into the check transmittal spreadsheet
- Maintain credit card payments received for exam fees or certification fees for operator certification
- Enter information for new vendors into SAM II.
Education
Bachelor of Science - Business Mangement
William Woods University
Fulton, Missouri05.2013
Skills
- Department Policies & Procedures
- Team Management
- Employment and Labor law compliance
- Dispute Resolution
- Cross-Functional Collaboration
- Problem-solving abilities
- Relationship Building
- Leadership Development
Timeline
Employee Relations Manager
Department of Natural Resources Human Resources Program
08.2019 - Current
Human Relations Officer
Department of Natural Resources Human Resources Program
04.2018 - 08.2019
Personnel Analyst II
Department of Natural Resources Human Resources Program
01.2014 - 03.2018
Personnel Clerk
Department of Natural Resources Human Resources Program
09.2010 - 01.2014
Senior Office Support Assistant
Department of Natural Resources Human Resources Program Professional Development Section
06.2009 - 09.2010
Senior Office Support Assistant
Department of Natural Resources Human Resources Program Payroll/Benefits Section
05.2006 - 06.2009
Office Support Assistant
Department of Natural Resources Field Services Division
05.2005 - 05.2006
Bachelor of Science - Business Mangement
William Woods University
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