Misty Horecka
Thermal,CA
Summary
Friendly and reliable individual offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Dollar General
02.2024 - Current
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining positive brand image and fostering customer retention.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
Safety Supervisor
Coachella Valley Unified School District
08.2023 - 02.2024
- Promoted safe learning environment by enforcing school policies and addressing disciplinary issues effectively.
- Promoted safe school environment by supervising students during lunch, recess, and other non-classroom activities.
Cashier
Jack in the Box
08.2022 - 09.2023
- Resolved customer complaints promptly, maintaining positive dining experience for all patrons.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Streamlined payment transactions for quicker service using cash registers and POS systems.
Cage Cashier
Red Earth Casino
01.2017 - 06.2018
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times. Monitored customer transactions to detect suspicious or fraudulent activity. Established trustworthiness among customers and colleagues alike through consistent reliability in completing tasks without error.
Courtesy Clerk
Stater Bros
09.2015 - 08.2016
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Collected numerous shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
Clinical Medical Assisting Certification -
Long Beach Job Corps
Long Beach, CA05.2015
High School Diploma -
Cajon High School
San Bernardino, CA05.2013
Skills
- Positive Attitude
- Heavy Lifting
- POS System Operation
- Cash Drawer Reconciliation
- Adaptability and Dependability
- Flexible Schedule
- Customer Service
- Opening and closing procedures
- Cash Register Operation
- Loss Prevention
- Attention to Detail
- Multitasking
Certification
CPR/AED/First-Aid Certification, 12/2023 - CURRENT
Timeline
Team Lead
Dollar General
02.2024 - Current
Safety Supervisor
Coachella Valley Unified School District
08.2023 - 02.2024
Cashier
Jack in the Box
08.2022 - 09.2023
Cage Cashier
Red Earth Casino
01.2017 - 06.2018
Courtesy Clerk
Stater Bros
09.2015 - 08.2016
Clinical Medical Assisting Certification -
Long Beach Job Corps
High School Diploma -
Cajon High School