MISTY Huckins
Upton,WY
Summary
Dedicated professional with a proven track record at Weston County Health Services, excelling in patient care and clinical documentation. Demonstrates exceptional compassion and empathy alongside critical thinking, significantly enhancing patient satisfaction. Skilled in fostering patient relationships and advocating effectively, ensuring high-quality, patient-focused care.
Overview
7
7
years of professional experience
Work History
CNA II
Weston County Health Services
Newcastle, WY
11.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Documented patient information and care activities in electronic health record.
Environmental Services Housekeeper
Weston County Health Services
Newcastle, WY
04.2022 - 11.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
Assistant Manager
Family Dollar
Newcastle/Sundance, WY
07.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Bank Teller
Firstier Bank
Upton, WY
07.2018 - 07.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Counted, verified and handled bank deposits and armored car transactions.
Education
Certified Nursing Assistant II - Nursing
Gillette Wyoming College
Gillette, WY2024
Certified Nursing Assistant - Nursing
Eastern Wyoming College
Sundance, WY2022
Substitute Teacher - Teaching
Eastern Wyoming College
Upton, WY10.2021
High School Diploma - General Studies
Newcastle High School
Newcastle, WY05.2004
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Attention to detail
- Dressing assistance
- End-of-life care
- Compassionate communication
- Emotional support
- Patient transfers
- Complex Problem-solving
- Clinical documentation
- Wound care
- Multitasking and organization
- Critical thinking
- Team collaboration
- Patient advocacy
- Patient-focused care
- Electronic charting
- Companionship and emotional support
- Patient relationship building
References
-Amber Ward, Weston County Health Services (yz2501995@yahoo.com, 307-421-5077)
-Mariah Nielsen, Weston County Health Services (mariahnielsen17@gmail.com, 307-629-0043)
-Ashley Diaz, Weston County Health Services (307-949-0382)
Timeline
CNA II
Weston County Health Services
11.2022 - Current
Environmental Services Housekeeper
Weston County Health Services
04.2022 - 11.2022
Assistant Manager
Family Dollar
07.2021 - 03.2022
Bank Teller
Firstier Bank
07.2018 - 07.2021
Certified Nursing Assistant II - Nursing
Gillette Wyoming College
Certified Nursing Assistant - Nursing
Eastern Wyoming College
Substitute Teacher - Teaching
Eastern Wyoming College
High School Diploma - General Studies
Newcastle High School