Misty Jungling
Roseburg
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
15
15
years of professional experience
Work History
Registered Nurse
CHI Mercy Medical Center
03.2025 - Current
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Educated patients and families on health management and post-discharge care protocols.
- Led quality improvement initiatives, enhancing patient safety and satisfaction metrics.
- Utilized electronic health record systems for accurate documentation and patient tracking.
Director of Operations
Amedisys Hospice
02.2024 - 03.2025
- Led operational strategy to enhance patient care delivery and optimize resource allocation.
- Developed and implemented performance improvement initiatives, increasing team efficiency and service quality.
- Streamlined operational processes, improving satisfaction scores.
- Analyzed operational data to identify trends, driving informed decision-making for strategic planning initiatives.
- Collaborated with interdisciplinary teams to ensure compliance with regulatory standards and improve service outcomes.
- Managed budgetary oversight, aligning financial resources with organizational goals for sustainable growth.
- Mentored staff in best practices for hospice care, fostering a culture of excellence and continuous improvement.
- Led 3 physicians and 20 staff
Clinical Director
Healogics
01.2020 - 02.2024
- Received Center Of Distinction
- Increased centers contribution margin by 835% within first year. Doubled previous years contribution margin this year.
- Worked with corporate to ensure quality measures and goals were met while maintaining realistic expectations for the staffing needs.
- Minimized financial risk by establishing and maintaining best financial practices.
- Developed robust marketing plans to increase awareness of Wound Center and HBOT.
- Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
- Increased program effectiveness by implementing strategic operational improvements.
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
- Managed over 13 staff and 3 providers caring for 100 to 120 patients.
Registered Nurse
Mercy Medical Center
10.2010 - 01.2020
- Experience in Wound Center, MIC, Progressive Care Unit (PCU), Post Anesthesia Care Unit (PACU) and Medical/Surgical.
- Addressed unit staff concerns, including staffing ratios, delegation of responsibilities and optimizing workload during case management and filling in for Nurse Manager.
- Trained and mentored new hires on best practices, hospital policies, standards of care to meet patient service goals, champion standards of care and improve patient overall satisfaction.
- Coordinated care with physicians and other clinical staff to carry out interventions to enhance continuum of care.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Completed chart audits and assessed clinical records to verify accuracy, evaluate performance against goals.
Education
Master of Science - Nursing Leadership and Management
Western Governors University
Salt Lake City, UT01-2011
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01-2010
Associate of Arts, Associate of Science - Nursing
Umpqua Community College
Roseburg, OR01.2010
Skills
- Operations oversight
- Strategic planning and execution
- Process improvement
- Quality assurance
- Business management
- Friendly, positive attitude
Timeline
Registered Nurse
CHI Mercy Medical Center
03.2025 - Current
Director of Operations
Amedisys Hospice
02.2024 - 03.2025
Clinical Director
Healogics
01.2020 - 02.2024
Registered Nurse
Mercy Medical Center
10.2010 - 01.2020
Master of Science - Nursing Leadership and Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Arts, Associate of Science - Nursing
Umpqua Community College