Misty King
Irvington,AL
Overview
14
14
years of professional experience
Work History
Practice Operations Specialist - Patient Acct. Rep
USA HCA Mobile Diagnostic
Mobile, AL
05.2019 - Current
- Collected, arranged, and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Developed and updated tracking spreadsheets using Microsoft Excel.
- Assisted patients with questions and problems to build brand loyalty and cultivate lasting business relationships.
Care Access Associate
USA HCM
Mobile, AL
04.2016 - 05.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Third Key Manager - Optician - Sales Assoc.
National Vision Center
Mobile, AL
03.2010 - 04.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
No Degree - Billing And Coding
Virginia College
Mobile, ALSkills
- Inventory Control
- Multi Line Phone System
- Accounts Payable
- Scheduling Appointments/ Test
- Customer Service
- Microsoft Office
Timeline
Practice Operations Specialist - Patient Acct. Rep
USA HCA Mobile Diagnostic
05.2019 - Current
Care Access Associate
USA HCM
04.2016 - 05.2019
Third Key Manager - Optician - Sales Assoc.
National Vision Center
03.2010 - 04.2016
No Degree - Billing And Coding
Virginia College