MISTY MCCRACKEN
Phoenix,AZ
Summary
Flexible hard worker ready to learn and contribute to team success.
Friendly Cosmetologist with excellent time management and active listening skills. Offering innovative solutions to unique client needs and success at comprehensive body care . Skilled at selling products while personalizing client treatment.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Cosmetologist
Self-employeed Mac's Makeovers
Phoenix, Arizona
09.2024 - Current
- Provided excellent customer service to enhance client satisfaction and loyalty.
- Conducted hair cutting, coloring, and styling services for diverse clientele.
- Maintained cleanliness and organization of workstations and salon equipment.
- Managed appointment scheduling to optimize service flow and minimize wait times.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Ensured proper sanitation practices were followed at all times.
- Advised clients on how to maintain their new hairstyles at home.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Assisted customers in selecting appropriate retail products for their needs.
- Collaborated with other professionals in the beauty industry.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Responded to customer inquiries by phone, email, and in person.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Shaved, trimmed and shaped beards and mustaches.
- Combed, brushed and sprayed hair or wigs to set style.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
Cosmetologist
Fantastic Sam's Prescott Valley
Prescott Valley, Arizona
06.2022 - 11.2023
- Conducted hair cutting, coloring, and styling services for diverse clientele.
- Provided excellent customer service to enhance client satisfaction and loyalty.
- Maintained cleanliness and organization of workstations and salon equipment.
- Recommended products and services based on client needs and preferences.
- Managed appointment scheduling to optimize service flow and minimize wait times.
- Maintained cleanliness of salon equipment and tools.
- Provided consultations to clients on beauty treatments, products and services.
- Shaved, trimmed and shaped beards and mustaches.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Performed haircuts, coloring, highlighting and styling techniques.
- Ensured proper sanitation practices were followed at all times.
- Advised clients on how to maintain their new hairstyles at home.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Assisted customers in selecting appropriate retail products for their needs.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Promoted additional services or products available in the salon.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Operated cash registers to receive payments from patrons.
- Developed new styles and techniques.
Education
Cosmetology - Cosmetology
Artistic Beauty College
Skills
- Hair cutting
- Hair coloring
- Client consultations
- Sanitation practices
- Customer service
- Client retention
- Problem solving
- Attention to detail
- Effective communication
- Creativity
- Administrative procedures
- Styling tools
- Social media promotion
- Reflective listening
- Hair styling
- Men and women haircuts
- Cosmetology
- Licensed cosmetologist
- Client consultation
- Sales and upselling
- Waxing and threading
- Friendly communication
- Selling and upselling
- Product and service explanations
- Hair coloring and highlighting
- Body hair removal
- Product knowledge
- Hair coloring expert
- Scheduling appointments
- Cuticle trimming
- Continuing education
- Hair style recommendations
- Sanitation maintenance
- Clear communication
- Nail care services
- Product demonstrations
- Color matching master
- Client education
- Social skills
Timeline
Cosmetologist
Self-employeed Mac's Makeovers
09.2024 - Current
Cosmetologist
Fantastic Sam's Prescott Valley
06.2022 - 11.2023
Cosmetology - Cosmetology
Artistic Beauty College