Misty Mead
Poteau,OK
Summary
Dynamic administrative leader with a proven track record in managing office operations and optimizing workflows to enhance efficiency. Recognized for fostering team collaboration and driving consistent results while cultivating a positive work environment. Highly reliable and adaptable, with expertise in organizational management and strategic planning that aligns with organizational goals and initiatives. Committed to leveraging skills in data analysis and visualization to uncover actionable insights, streamline processes, and elevate team performance in dynamic environments.
Overview
12
12
years of professional experience
Work History
Sales Admin Manager
ArcBest
Fort Smith, AR
11.2025 - Current
- Streamlined administrative processes to enhance operational efficiency across multiple departments.
- Developed and implemented training programs for new administrative staff, improving onboarding experience.
- Coordinated cross-functional communication to facilitate project execution and resource allocation.
- Managed scheduling and logistics for executive meetings, optimizing time management for senior leadership.
HCM Payroll and Benefits Analyst
ArcBest
06.2024 - Current
- Manage and optimize payroll, benefits, time tracking, and absence modules within the Workday ecosystem. Configure and implement system settings to align with organizational policies and regulatory requirements. Monitor and maintain system functionality, applying updates as necessary to ensure optimal performance. Ensure accurate and compliant employee data management. Collaborate with HR, Finance, and IT teams to ensure seamless integration of processes. Troubleshoot issues within the modules and provided training and support to HR and payroll staff to enhance user proficiency. Generate and analyze reports to identify trends and opportunities for improvement, ensuring efficient administration of critical functions.
Payroll Ops Specialist
ArcBest
Fort Smith, AR
04.2023 - 06.2024
- Audit, research, resolve, and process multistate employee payroll questions and issues. Collaborate with employees and managers to immediately resolve payroll discrepancies. Support payroll operations, ensuring timely and accurate payment of employee wages. Prepare manual checks and submit direct deposit through online banking systems. Record adjustments to previous pay-related errors.
Compliance Officer/Medical Credentialist
Eastern Oklahoma Medical Center
04.2021 - 01.2023
- Responsibilities included ensuring compliance with federal and state regulations, including CMS. Conducted monthly audits and led efforts to meet production goals through continuous analysis, issue resolution, and change management for compliance. Oversaw all hospital contracts. Developed policies and educated employees. Credentialed all providers for hospital privileges and verified the professional licensing, training, and certifications of medical staff. Managed all payor contracts.
Account Manager
A. Claiborn CPA PLLC
09.2019 - 02.2021
- Duties included onboarding, intake, and analysis of new and existing clients' extremely sensitive financial information. Maintaining payroll information by collecting, calculating, and entering data. Bookkeeping and general ledger maintenance, inclusive of all financial services and reports.
BOM
Heavener Dental Clinic
07.2014 - 04.2019
- Maintain facilities and equipment per hygiene and safety regulations, including OSHA. Achieved revenue goals by effectively managing patient scheduling and office finances. Managed employees' schedules and payroll. Ordered all supplies. Handled insurance billing, posting payments, patient billing, and collections. Managed accounts receivable and payable.
Education
MBA - Data Analytics
Southeastern State University
Bachelor's in Science - Business Administration, Management
Central State University
Associates - undefined
Carl Albert State College
Skills
- Sequel
- Workday Configurations
- Collaborator
- Organized and meticulous
- Strong communicator
- Proficiency in: Microsoft Word, Advanced Excel, QuickBooks, EHR, Drake, Adobe, Eagle Soft, Workday, LMS
- Relationship Builder
- Change Champion
- Recruitment/Retention
- Organization and multitasking
- Staff management
Timeline
Sales Admin Manager
ArcBest
11.2025 - Current
HCM Payroll and Benefits Analyst
ArcBest
06.2024 - Current
Payroll Ops Specialist
ArcBest
04.2023 - 06.2024
Compliance Officer/Medical Credentialist
Eastern Oklahoma Medical Center
04.2021 - 01.2023
Account Manager
A. Claiborn CPA PLLC
09.2019 - 02.2021
BOM
Heavener Dental Clinic
07.2014 - 04.2019
Bachelor's in Science - Business Administration, Management
Central State University
Associates - undefined
Carl Albert State College
MBA - Data Analytics
Southeastern State University