Sailing
Misty Melton
Washington,DC
Summary
Hi, I’m Misty. I’m a passionate story-telling process-improving problem solving data driven user-loving product leader eager to steer ambitious strategies, bring clarity to ambiguity, and create brilliant experiences.
Collaboration, knowledge sharing, leading with empathy, and building strong cross-functional teams from the lowest level to the top are core to my values.
I've worked with legacy products and built green field, within very small startups and enterprises. I'm motivated by learning and teaching in turn.
Overview
21
21
years of professional experience
Work History
Senior Product Leader
Verifiable
09.2024 - Current
- Led Verifications & Monitoring portfolio strategy across API, WebApp, and Salesforce platforms – flagship offering core to all product offerings
- Improved cross-functional collaboration through standard process for release launch readiness
- Streamlined product operations and created visibility into product team ways of working with regular cadences of team meetings, roadmap reviews, standard Jira process, and feedback insights & pulse checks from key internal stakeholder teams
Senior Staff Product Manager/Strategist
Method / GlobalLogic
09.2022 - 09.2024
- Advised large enterprise clients in the healthcare, financial, and industrial verticals on product strategy, discovery, and tactical execution of build
- Led executives and product leaders to develop mission, strategic objectives, cross-program integrated roadmaps & multi-year strategic plan
- Collaborated with cross-functional teams to align initiatives, value propositions, roadmaps, and tactical implementation plans based on user-centered design principles – teaching leaders and teams how to evangelize the product story and rally teams with clarity and shared vision
- Led execution of product delivery, implementing and coaching on agile methodologies across variety of orgs at varying maturity levels
- Guided solutions integrating architecture, processes, customer programs, software systems, and IoT
- Coached teams of Executives, VPs, directors, PMs, POs, Agilists, and delivery managers to level up skills and increase value of our team
- Mentored and acted as Product support for more junior Product personnel and summer resident program, teaching aspiring PMs the PDLC
Owner/Product Consultant
Downwind Consulting
10.2022 - 01.2024
- Provided product expertise and guidance for clients, including a stealth healthcare startup specializing in clinical gig-work and home health services
- Translated client needs to actionable, tactical product plans and requirements
- Developed a phased MVP approach to market entry and scaling by building out an effective backlog
- Contributed to clients’ overall success by designing and integrating systems with CRM and payment methods
Director/Technical Product Manager
Olive AI
04.2021 - 09.2022
- Developed and coached new product owners and product managers
- Successfully transformed custom solutions into standard clinical products, resulting in increased revenue and customer satisfaction
- Developed requirements and managed delivery of key services and APIs internally and building off 3rd party partner systems
- Led strategy to develop clinical roadmap of automations and RW integrations and normalization of complex, regulated EHR & HIE data
- Improved delivery efficiency and created high-performing teams through implementing agile processes and coaching engineering and design teams
- Established an effective product readiness and education process, promoting transparency and visibility among internal stakeholders
- Established UX & Product collaboration process with org's first UX team, implementing best practices and effective process flow
- Took multiple products from ideation to launch in first year at org, with a focus on ensuring foundational data access capabilities & services were built for reuse & internal support broadly across the Olive AI platform
Sr Portfolio Product Manager – Strategy
Applied Systems
Chicago, IL
10.2014 - 03.2021
- Managed team of Product Owners/Managers & Content Strategists
- Expanded portfolio from back-office to front office solutions by developing Sales & Marketing portfolio strategies that maximized native integrations
- Successfully launched marketing automation product from ideation, generating >$1MM ARR within 3 months – achieved revenue positive within 2 years
- MarTech product earned Business Intelligence Group's Product of the Year award for outstanding performance in its second year post-launch
- Led services architecture strategy to enhance cross-product functionality and increase the power and value of all products in the portfolio
- Partnered with engineering leadership to establish culture of collaboration and deliver core backend event store, communication, and search services
- Led development of content library with deep integration to marketing automation and sales tools to leverage deep customer and lead data to increase right-time customer touchpoints leading to increased sales and renewals for our customers’ sales teams
- Established complex campaign and list management search capabilities to develop smart, targeted lists of the right customers and prospects, bringing automated intelligence integration with our Analytics platform to auto-suggest campaigns and recipient list criteria
Founder - Social Entrepreneur – Consulting
Freelance/Non-Profit
Washington, DC
09.2013 - 12.2019
- Founder, Chapter Leader, and teacher with both Girl Develop It Baltimore & Girl Develop It DC, non-profit aimed at making web development and tech skills accessible to adult women and fostering mentorship and professional development
- Work with STEM programs providing tech education & after school programs teaching coding/mobile app development to middle school students
- Board member/Treasurer for DC professional chapter of Association for Computing Machinery (ACM)
- Founding member of DCFemTech, coalition of Women in Tech leaders in DC region working to build a stronger and more cohesive tech/WIT community
- Co-founder of Baltimore Techies for Good, organization that brings tech volunteers together with nonprofits in need of development/technical help
- Served as Director of Sponsorship for DC Web Women, professional organization for women in technology with over 3000 members
- Provided agile consulting services to small startups and dev shops
Director of Implementation & Training
Include Software
Annapolis, MD
10.2008 - 12.2010
- Implemented key organizational processes to mature and streamline operations including SDLC process and client support procedures
- Defined and prioritized product strategy and roadmap
- Established end-to-end implementation and training processes for clients
Business Analyst - Quality Assurance Analyst III
Service Master
Memphis, TN
08.2004 - 09.2007
- Lead first web-based project to migrate company from AS400 green screen to web development
- Requirements development and refinement
- Trained QA engineers
- Developed vendor relationships to build successful integrations
- Developed & executed test plans for AS400 & web portal systems
Certification
- PMC II
- Certified Scrum Product Owner (CSPO)
- SAFe Agilist
Skills
- Product Strategy, Discovery, Delivery
- User driven research & design
- Agile implementation & execution
- Experience Design & Collaboration
- Cross-functional Change Leadership
- GTM Strategy & Organizational Readiness
- Product Operations
- Leading high functioning remote teams
- CSPO/Scrum/Kanban/SAFe certified
- Distilling complexity into simplicity
- Communications compliance (CTIA/FCC for SMS/RCS/email)
- Data compliance (PII/PHI/GDPR/PCI/HIPAA/NCQA)
- Light Web Dev (HTML/CSS/JS/Ruby/Python) & SQL
- Rally/JIRA/ADS/Confluence/Coda/Craft/Product Board/Lucid/Miro
Interests
Hiking
Travel
Amateur Gardening
Epic fantasy and Sci-fi novels
Timeline
Senior Product Leader
Verifiable
09.2024 - Current
Owner/Product Consultant
Downwind Consulting
10.2022 - 01.2024
Senior Staff Product Manager/Strategist
Method / GlobalLogic
09.2022 - 09.2024
Director/Technical Product Manager
Olive AI
04.2021 - 09.2022
Sr Portfolio Product Manager – Strategy
Applied Systems
10.2014 - 03.2021
Founder - Social Entrepreneur – Consulting
Freelance/Non-Profit
09.2013 - 12.2019
Director of Implementation & Training
Include Software
10.2008 - 12.2010
Business Analyst - Quality Assurance Analyst III
Service Master
08.2004 - 09.2007
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