Misty Mills
Douglasville,GA
Summary
Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. Accomplished at assessing pupils, confrontation fields and anterior chamber depths. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases.
Overview
14
14
years of professional experience
Work History
Technician
Georgia Vision Institute
03.2023 - Current
- Improved patient satisfaction by providing efficient and accurate diagnostic testing.
- Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
Lead Technician
Marietta Eye Clinic
01.2014 - 09.2014
- Oversee and coordinate patient scheduling, flow and patient satisfaction as it relates to technical staff.
- Perform initial patient screening with case history, visual acuity, EOM, CVF, refraction, lensometry and tonometry
- Educate patient on treatment and care.
- Train new employees.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Certified Opthalmic Assistant
Hobson Eye Associates
09.2013 - 12.2013
- Perform Initial patient screening, record patient’s medical and family history.
- Any testing prior to seeing Ophthalmologist.
- Educate patients on treatment and follow up care.
- Trained other technicians on EMR and correct charting.
- Train patients on insert and removal of contact lenses and care instructions.
- Assisted in answering phones, making appointments and pulling insurance.
Certified Ophthalmic Assistant
Eye Specialists of Georgia
09.2009 - 09.2012
- Perform initial patient screening and testing prior to seeing Ophthalmologist and scribing when needed.
- Assist in minor office procedures.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Training new employees.
- Ordered and maintained all medical, office supplies for two clinics.
- Assisted in answering phone and making appointments.
Skills
- Patient care
- HIPAA
- Medical office experience
- Epic
- Manual Refractions
- Diagnostic Testing (OCT, VF, IOL Master, Corneal Topography
- Pachymetry Knowledge
- Ophthalmic Terminology Familiarity
- Intraocular Pressure Measurement
Timeline
Technician
Georgia Vision Institute
03.2023 - Current
Lead Technician
Marietta Eye Clinic
01.2014 - 09.2014
Certified Opthalmic Assistant
Hobson Eye Associates
09.2013 - 12.2013
Certified Ophthalmic Assistant
Eye Specialists of Georgia
09.2009 - 09.2012
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