Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
BusinessAnalyst

Misty Morrow

Greenville,SC

Summary

Dynamic professional with extensive experience in product development and market success. Expertise in leveraging data-driven insights to lead cross-functional teams and align projects with business objectives. Committed to fostering collaboration, adaptability, and delivering measurable results. Proficient in strategic planning, optimizing user experiences, and implementing agile methodologies to drive innovation and efficiency.

Overview

16
16
years of professional experience
3
3
Certification

Work History

Product Manager (New Product Development)/Product Owner

Veradigm (Pulse8)
05.2018 - Current
  • Designed and operationalized a growth engine, resulting in $39.2 million in total contract value.
  • Responsible for innovating and bringing to market the Provider Solutions/Value Based Solution product to expand the Veradigm suite of solutions.
  • Driving the development and go to market plan for new product development ensuring Sales, Marketing, Operations, and other stakeholders have what they need to be successful.
  • Utilize customer, stakeholder, and market input to develop new product opportunities and overall product roadmap.
  • Translate product road map items into well-defined requirements, including features, user stories and acceptance test criteria.
  • Establish and develop processes and procedures for team around how we work to be more effective and efficient.
  • Leading and supporting cross functional teams through the SDLC.
  • Prioritize and maintain backlog and assist in planning and daily scrums.
  • Develop implementation plans and material and lead new custom implementations for the Provider Solutions/Value Based Solution offering.
  • Create the Product's customer facing release notes, user guides, training guides, and Thought Leadership articles.
  • Business Unit's first Release Train Engineer, pioneering this responsibility and effort for our value stream as well as define and coach the processes, templates, and how to maximize the methodologies.

Project Manager II

ZeOmega
07.2017 - 05.2018
  • Directed project delivery and contract oversight to align with organizational objectives and stakeholder expectations.
  • Coordinated client communications and oversaw project team activities to achieve project objectives.
  • Managed project financials, schedules, and deliverables to align with strategic objectives.
  • Facilitated definition of business and functional requirements to address customer-specific requests.
  • Oversaw comprehensive development, testing, and implementation processes for extensive product rollouts, focusing on scope, budget, timeline, and deliverables.

Account Manager / Sr. Project Manager

Lightbeam Health Solutions
06.2015 - 07.2017
  • As a versatile leader within a startup company, played a pivotal role in the product development lifecycle, as well as lead in the customer facing and implementation facets.
  • Directed partnership with EHR company to customize and implement population health solution for seamless integration at point of care.
  • Facilitated collaboration between two development teams as acting Scrum Master to define project requirements.
  • Managed multiple direct accounts, overseeing implementation, testing, and training processes.
  • Assisted in analyzing and implementing various data types including clinical CCDAs, claims 837/835/834/270/271, X12N, DICOM, CCLF, and HL7. Helped maintain data integrity and accuracy throughout the analysis process. Supported teams in utilizing data for informed decision-making.
  • Redesigned internal and client-facing group application to enhance strategic partnership support and streamline implementation processes.
  • Outlined structured implementation protocols and created detailed documentation to facilitate effective execution.

Business Analyst II / Systems Analyst II / Contract Specialist

PNC Healthcare
06.2010 - 06.2015
  • Oversaw new product implementation and business development initiatives to enhance operational efficiency.
  • Identified, developed, and tested solutions for outstanding production problems while defining business requirements for system integrations and monitoring enhancements.
  • Developed and implemented strategies for change management and transition planning, ensuring successful migration from legacy systems to new applications.
  • Conducted thorough analysis of client workflows to uncover inefficiencies and recommend strategic improvements.
  • Utilized in-depth understanding of reimbursement methodologies to enhance operational efficiencies and establish best practices for payee and provider processes.
  • Coordinated efforts with cross-functional teams to optimize project workflows and accelerate deliverable timelines.
  • Analyzed healthcare data to identify trends, enhancing decision-making processes..

Education

MBA - Business Administration And Management

Waynesburg University
Waynesburg, PA

Bachelor of Science - Communications (Emerging Technology & Multimedia)

Slippery Rock University
Slippery Rock, PA

Skills

  • Claims & Clinical Data
  • Value-Based Care
  • Population Health
  • Risk Adjustment & Risk Stratification
  • Project/Product Management
  • Process optimization
  • Business intelligence and data visualization
  • SaaS product management
  • SQL data analysis
  • SAFe Agile Ceremony facilitation and participation
  • Proficient in navigating rapid growth challenges
  • Entrepreneurial mindset
  • Remote team leadership
  • Integrating emerging technologies
  • Policy development
  • KPI monitoring and reporting
  • Data-driven insights

Certification

  • SAFe Release Train Engineer 2022
  • SAFe Product Owner Product Manager 2022
  • SAFe Scrum Master 2022
  • Certified Scrum Master 2020
  • Health Information Technology Certificate 2012
  • Lean Six Sigma Yellow Belt

Accomplishments

Received the CEO Award which is designed to reward associates for generating results that create sustainable value. Associates are selected by exhibiting a high level of performance with specific focus on the following areas:

· Breaking down organizational silos,

· Making a positive impact on processes and systems,

· Making fast, data-driven decisions, and/or

· Creating ideas and solutions centered around company growth.

Timeline

Product Manager (New Product Development)/Product Owner

Veradigm (Pulse8)
05.2018 - Current

Project Manager II

ZeOmega
07.2017 - 05.2018

Account Manager / Sr. Project Manager

Lightbeam Health Solutions
06.2015 - 07.2017

Business Analyst II / Systems Analyst II / Contract Specialist

PNC Healthcare
06.2010 - 06.2015

MBA - Business Administration And Management

Waynesburg University

Bachelor of Science - Communications (Emerging Technology & Multimedia)

Slippery Rock University
Misty Morrow