Misty Sarmiento
Myrtle Beach
Summary
Bringing exceptional customer service and strong work ethic developed through diverse experiences in hospitality, cleaning, and pharmacy settings. Skilled in team collaboration, personalized service, and effective communication to enhance client satisfaction. Adept in upselling techniques, cash handling, and proficiency in Microsoft Office applications.
Overview
16
16
years of professional experience
Work History
Cashier
Food Lion
05.2025 - Current
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained cleanliness and organization of checkout area, enhancing shopping experience.
- Processed returns and exchanges efficiently, resolving customer issues promptly.
Banquets Co-Captain/Server
Pins N Pockets
06.2019 - 04.2025
- Enhanced team performance by implementing effective communication and collaboration strategies.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
House Cleaner
Self-employed
02.2013 - 05.2019
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Supervisor/Pharmacy Technician
CVS Pharmacy
01.2010 - 11.2012
- Optimized workflow efficiency by delegating tasks appropriately among team members based on their skillsets and experience level.
- Reduced medication errors through meticulous attention to detail when entering prescription data into the system.
- Played a key role in maintaining positive relationships with insurance companies, ensuring timely and accurate claims processing.
- Maintained accurate inventory levels with regular monitoring, ordering, and stock rotation tasks.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Education
License - Pharmacy Technician
US Career Institute
Skills
- Strong Work Ethic
- Exceptional customer service
- Pharmaceutical calculations
- Cash handling
- Professional appearance
- Memory retention
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Employee Scheduling
Timeline
Cashier
Food Lion
05.2025 - Current
Banquets Co-Captain/Server
Pins N Pockets
06.2019 - 04.2025
House Cleaner
Self-employed
02.2013 - 05.2019
Supervisor/Pharmacy Technician
CVS Pharmacy
01.2010 - 11.2012
License - Pharmacy Technician
US Career Institute