Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Smith Dobbs

Lincoln

Summary

Results-driven medical manager with a strong background in managing complex cases and improving patient compliance. Expertise in CPAP device adjustments and pulse oximetry analysis, contributing to enhanced patient care and effective communication across healthcare teams.

Overview

22
22
years of professional experience

Work History

Medical Manager

Nox Health
Alpharetta
01.2011 - Current
  • Handling many medical cases on a daily basis.
  • Calling patients to help with issues with their CPAP device.
  • Making adjustments to CPAP devices as directed by the physicians.
  • Making sure DOT patients are compliant and using their devices.
  • Escalating cases to the physicians when issues occur.
  • Uploading the pulse oximetry test and sending it to the physicians for review.
  • Assigning medical cases to the team.
  • Assisting when needed to fill out medical forms for the patients.
  • Handling voicemails and emails daily.
  • Assisting the care team with problems.
  • Answering incoming phone calls.
  • Sending out referrals to physicians.

CPAP technician/Part time

MED Resources
Covington
02.2017 - 08.2021
  • Going into patients' homes and administering how to use the CPAP device.
  • Fitting patients with a CPAP mask.
  • Taking payments.

Medical Assistant/Front office coordinator

Dr. David Pitts, ENT
Dahlonega
01.2004 - 08.2010
  • Assisted with patient intake and medical history documentation.
  • Coordinated appointments and managed patient scheduling efficiently.
  • Administered basic medical tests and recorded vital signs accurately.
  • Answering phones.
  • Assisting with MOHS surgery.
  • Assisting with allergy testing.

Education

Dawson Co High School
Dawsonville , GA
05-1986

EEG Testing /2 weeks

UAB Hospital
Birmingham

Skills

  • Medical case management
  • CPAP device adjustment
  • Pulse oximetry analysis
  • Patient compliance monitoring
  • Referral coordination
  • Customer relationship management

Timeline

CPAP technician/Part time

MED Resources
02.2017 - 08.2021

Medical Manager

Nox Health
01.2011 - Current

Medical Assistant/Front office coordinator

Dr. David Pitts, ENT
01.2004 - 08.2010

Dawson Co High School

EEG Testing /2 weeks

UAB Hospital

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