Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Generic

Misty Sura

Denham Springs,Louisiana

Timeline

Agent

Union National Life Insurance
06.2023 - Current

House Cleaner

Self-employeed
11.2022 - 06.2023

Business Owner

Welner's Construction
01.2016 - 10.2022

Server Shift Leader

Chimes East
02.2009 - 04.2015

Belaire High School
08.2005 - 05.2009

Work History

Agent

Union National Life Insurance
Baton Rouge , LA
06.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

House Cleaner

Self-employeed
Denham Springs, LA
11.2022 - 06.2023
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Business Owner

Welner's Construction
Denham Springs, LA
01.2016 - 10.2022
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Server Shift Leader

Chimes East
Baton Rouge, LA
02.2009 - 04.2015
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Education

Belaire High School
Baton Rouge, LA
08.2005 - 05.2009

Skills

  • Customer Service
  • Problem-Solving Skills
  • Critical Thinking
  • Active Listening

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Work Preference

Work Type

Full Time

Work Location

On-Site
Misty Sura