Misty Whitney
Leavenworth,KS
Summary
Dynamic and results-driven professional with a proven track record at CVS, excelling in customer service and teamwork. Recognized for exceptional problem-solving abilities and attention to detail, consistently enhancing operational efficiency. Adaptable and dependable, I thrive in fast-paced environments, leveraging strong communication skills to foster positive relationships and drive team success.
Overview
19
19
years of professional experience
Work History
CVS
Pharmacy Technician
09.2024 - 05.2026
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Clerk
Woods Gas Station
03.2023 - 03.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of store environment to enhance customer experience.
- Collaborated with team members to optimize daily operations and improve workflow efficiency.
- Handled cash management tasks accurately, ensuring secure financial transactions throughout shifts.
- Implemented safety protocols to promote a safe working environment for staff and customers.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely manner.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Service Center Support
FedEx Freight
05.2017 - 03.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Assistant Manager
Pizzahut
07.2008 - 06.2017
- Assisted in managing daily operations, ensuring smooth workflow and customer
- Coordinated inventory management to optimize stock levels and minimize waste.
- Monitored staff performance, providing constructive feedback to improve service outcomes.
- Implemented promotional strategies to increase sales during peak hours and special events.
- Collaborated with management on operational improvements to enhance overall store productivity.
- Monitored cash intake and deposit records, increasing accuracy.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth
Hurff Jones
Line Worker
05.2007 - 09.2009
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
Education
GED -
Base Or Lynnwood High School
Basehor,KS05.2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
CVS
Pharmacy Technician
09.2024 - 05.2026
Clerk
Woods Gas Station
03.2023 - 03.2024
Service Center Support
FedEx Freight
05.2017 - 03.2021
Assistant Manager
Pizzahut
07.2008 - 06.2017
Hurff Jones
Line Worker
05.2007 - 09.2009
GED -
Base Or Lynnwood High School