Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Misty Woods

Blue Springs,MO

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Caregiver

Premier Custom Care
02.2025 - Current
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Head House Cleaner

Broomstick Cleaning Services
01.2024 - Current
  • Contributed to the development of marketing materials, showcasing company services and promoting customer success stories.
  • Resolved customer complaints or concerns quickly and professionally, preserving positive relationships with clients.
  • Fostered a positive work environment among team members, leading to increased morale and productivity.
  • Collaborated with team members to complete large-scale projects within tight deadlines while maintaining exceptional quality.

Medical Assistant

Consiglio Wellness Center
04.2023 - 12.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Receptionist

EXOS
01.2023 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Medical Assistant

Blue Springs Family Care
03.2022 - 08.2022
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Warehouse Associate

CTW Logistics
10.2021 - 01.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.

Referral Coordinator

Partners in Primary Care
04.2020 - 09.2020
  • Scheduled patients according to availability, urgency and insurance authorization guidelines.
  • Verified documents and associated records to catch and resolve discrepancies.
  • Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
  • Reviewed demographic, clinical and insurance information before sending to referred specialists.
  • Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
  • Answered questions and resolved concerns raised by both patients and specialists.

CNA,MA,FRONT DESK

Powers Family Medicine
06.2016 - 04.2020
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Entered insurance, demographics and health history into patient database.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.

Caregiver

Private Duty
09.2015 - 06.2016
  • Maintained clean and well-organized environment for client happiness and safety.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Education

Certified Medical Asst -

AMCA
03.2020

CNA Certification -

Meds
05.2016

High School Diploma -

Odessa High
05.2007

Skills

  • Freight labeling
  • Product verification
  • Shipping and receiving
  • Warehouse operations
  • Referral verification
  • HIPAA guidelines
  • Front desk operations
  • Records maintenance
  • Telephone etiquette
  • Collecting vital signs
  • Calm and level-headed under duress
  • Patient relations
  • Accurate documentation
  • Multi-line phone proficiency
  • Insurance precertification processes
  • Patient scheduling
  • Strong organizational skills
  • Reliability and punctuality
  • Compassionate client care
  • Medication coordination
  • Documentation
  • Verbal and written communication skills
  • Incident reporting
  • Elderly care
  • Check-in coordination
  • Patient-focused care
  • Medical office administration
  • Medical procedures
  • Payment collection
  • Team management and supervision
  • Stocking supplies

Certification

  • CNA - Certified Nurse Assistant
  • CCMA - Certified Clinical Medical Assistant
  • CPR-BLS, National CPR Foundation

Timeline

Caregiver

Premier Custom Care
02.2025 - Current

Head House Cleaner

Broomstick Cleaning Services
01.2024 - Current

Medical Assistant

Consiglio Wellness Center
04.2023 - 12.2023

Receptionist

EXOS
01.2023 - 04.2023

Medical Assistant

Blue Springs Family Care
03.2022 - 08.2022

Warehouse Associate

CTW Logistics
10.2021 - 01.2022

Referral Coordinator

Partners in Primary Care
04.2020 - 09.2020

CNA,MA,FRONT DESK

Powers Family Medicine
06.2016 - 04.2020

Caregiver

Private Duty
09.2015 - 06.2016

CNA Certification -

Meds

High School Diploma -

Odessa High

Certified Medical Asst -

AMCA

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