Hi, I’m
Misty Birch McLoughlin
Chesapeake,VA
Summary
Senior Investigator successful in handleing high caseloads under tight deadlines. Decisive and tactical planner with notable record of accomplishment. Critical thinker with excellent track record of accomplishing detailed investigations that contribute to outstanding results. Skilled at planning and conducting routine and complex investigations, overseeing team member cases and managing records. Hardworking and passionate job seeker with strong organizational skills eager to secure a new position. Ready to help team achieve company goals.
Overview
18
years of professional experience
1
Certification
Work History
Paragon Systems Inc
Senior Investigator
06.2022 - Current
Job overview
- OPM-Credentialed Background, of the Quarter 2022.
- Travels for temporary duty for weeks at one time.
- Possesses an excellent attention to detail and knowledge of how to access records to obtain information.
- Familiarity with all major background database systems and multiple so ware platforms.
- Conducts interviews as necessary.
- Able to track down information for non-participating people who are being investigated.
- 100% on timeliness of reports with 100% quality.
- Checks court records, public records, address histories, credit histories and tax information.
- Understands how to check social media footprints.
- Excellent oral and written communication skills.
- Updated documents, prepared reports and maintained case files.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collaborated with federal agencies on investigations.
- Submits thorough written reports of findings with supporting documents as exhibits for potential employers.
Chincoteague Island Adventures
Manager
01.2013 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
CACI
Background Investigator
02.2022 - 06.2022
Job overview
- OPM-Credentialed Background Credentialed US Officer of Personnel Management (OPM) Security Background Investigator.
- Conducts comprehensive on-site interviews with Subjects, employers, associates, references, and other individuals
- Conducts approximately 25-30 Federal Security Background Investigations per month.
- Writes comprehensive reports (ROI) to the customer for adjudication.
- Cleared to work on multiple contracts.
- Obtained background check data on characters, financial statuses and personal histories.
- Documented information and submitted detailed reports.
- Reviewed and analyzed detailed records.
- Performed financial background checks.
- Traveled to near and far places required for collecting specific information.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Uploaded evidence into case management system each day.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Paragon Systems Inc.
Background Investigator
11.2018 - 02.2022
Job overview
- OPM-Credentialed Background Investigator.
- Possesses an excellent attention to detail and knowledge of how to access records to obtain information.
- Familiarity with all major background database systems and multiple software platforms.
- Conducts interviews as necessary.
- Able to track down information for non-participating people who are being investigated.
- Verifies reported employment history.
- Checks court records public records address histories credit histories and tax information.
- Reviewed and analyzed detailed records.
- Uploaded evidence into case management system each day.
- 100% on timeliness of reports with 100% quality.
- Understands how to check social media footprints.
- Excellent oral and written communication skills.
- Obtained background check data on characters, financial statuses and personal histories.
- Submits thorough written reports of findings with supporting documents as exhibits for potential employers.
LuLaRoe
Owner
10.2015 - 10.2018
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Office Of The Inspector General
Information Systems Auditor
09.2008 - 11.2009
Job overview
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Performed fiscal and management audits.
- Performed internal control and substantive testing.
- Proposed adjusting journal entries and discuss audit findings with clients.
- Performed analytical procedures/analyses to detect unusual financial statement relationships.
- Developed working papers evidencing performance of all audit work.
- Developed suggestions for process efficiencies and control improvement based on work performed.
- Assisted in the development of audit programs for financial, operational and compliance audits and executes testing accordingly.
- Analyzed evidence of criminal misconduct.
- Identified and researched improper accounting or documentation errors.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
Crest Savings Bank
Branch Manager
09.2005 - 05.2008
Job overview
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
- Generated financial and operational reports to assist management with business strategy.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Boosted sales and customer loyalty through incentive programs.
- Submitted loan applications to underwriter for verification and recommendation.
Education
Old Dominion UniversityNorfolk, VA
Bachelor of Science from Criminal Justice Urban Community
12.2002
University Overview
- Dean's List
Skills
- Detailed Report Writing
- Data Communications
- Investigation Skills
- Records Management
- Interrogation Expertise
- Investigative Tactics
- Data Collections
- Resource Management
- Report Generation
- Investigative Report Preparation
- Intelligence Gathering
- Investigative Oversight
- Top Secret US Government Security Clearance
- Interviewing Skills
- Scheduling Proficiency
Accomplishments
- Investigated a bank fraud by a government employee which resulted in conviction.
- Recipient of the Investigator of the Quarter Award in 2022 for investigative work and timeliness.
Certification
- IT Audit Certificate Training - Basic Government Audit 2009
- Audit Sampling Techniques 2008
- Information Systems Audit 2008
- Cross Referencing 2008
- Statistics Training 2008
- Background Investigative Training 2018
Community Activities
● Chesapeake Citizens Police Academy 2019
● Sector New York Girl Scout, Troop Leader, 2014 – 2016
● Sector New York United States Coast Guard Spouse’s Club, Treasurer, 2014 – 2015
● Habitat for Humanity, Board of Directors, 2006 – 2007
● United Way of New Jersey, 2005 – 2008
● Habitat for Humanity, Co-Director of Development, 2003 – 2005
Timeline
Senior Investigator
Paragon Systems Inc
06.2022 - Current
Background Investigator
CACI
02.2022 - 06.2022
Background Investigator
Paragon Systems Inc.
11.2018 - 02.2022
Owner
LuLaRoe
10.2015 - 10.2018
Manager
Chincoteague Island Adventures
01.2013 - Current
Information Systems Auditor
Office Of The Inspector General
09.2008 - 11.2009
Branch Manager
Crest Savings Bank
09.2005 - 05.2008
Old Dominion University
Bachelor of Science from Criminal Justice Urban Community
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