Misty Dawn Rice
Bend,OR
Summary
Experienced CADC-I with experience in Drug and Alcohol Counseling. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring, empathetic Substance Abuse Counselor with 2 years of experience in Out Patient settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with Drug and Alcohol group. Dedicated Drug and Alcohol Counselor professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CADC-R
Pfeifer & Associates
23 NW Greenwood Ave, OR
01.2020 - Current
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Developed individual treatment goals based on history and diagnosis.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Collaborated with team members to achieve target results
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Front Office Receptionist
Pfeifer & Associates
Bend, Oregon
01.2020 - 04.2020
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
Production and Packaging
Lunch Box Alchemy
Bend, OR
05.2019 - 10.2019
- Reviewed orders by inspecting labeling, packaging and contents.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Maintained neat, clean and safe workspace to avoid hazards and increase safety.
- Examined incoming materials and compared to documentation for accuracy and quality
- Assembled products according to changing daily work orders and specific customer needs
- Maintained maximum organization and productivity by properly sorting project components on work tables
- Inspected and adjusted work performed to meet expectations
- Inspected final products to assess compliance with quality standards and established tolerances
Activities Coordinator
J Bar J Youth Services
Bend, OR
03.2007 - 01.2011
- Coordinated, planned, developed and implemented activities designed to enrich lives of youth residents.
- Maintained and ordered supplies for activities.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Planned and oversaw implementation of special outdoor adventure activities and over night camping trips.
- Developed and implemented themes and activities for children between ages of 14 and 18.
- Conducted clinical observations in classroom and during activities, noting emotional and behavioral health.
- Maintained master schedule and set up appointments.
- Entered data, generated reports and produced tracking documents.
Education
CDAC-I - Alcohol/Drug Abuse Counseling
MHACBO
Portland, OR10.2022
Associate of Arts - Child Development
Central Oregon Community College
Bend, OR06.1996
High School Diploma -
Hudson's Bay High School
Vancouver, WA06.1994
Skills
- Addictions and Substance Abuse
- Case Notes
- Defining Treatment Objectives
- Patient Consultations
- Client Management
- Cognitive Behavior Practice
- Behavioral Skills Development
- Client Evaluation
- Dialectical Behavioral Therapy
- Office Operations
- Electronic Charting
- Account Updates
- Scheduling Medical Appointments
Certification
- CADC - Certified Alcohol and Drug Counselor
Timeline
CADC-R
Pfeifer & Associates
01.2020 - Current
Front Office Receptionist
Pfeifer & Associates
01.2020 - 04.2020
Production and Packaging
Lunch Box Alchemy
05.2019 - 10.2019
Activities Coordinator
J Bar J Youth Services
03.2007 - 01.2011
CDAC-I - Alcohol/Drug Abuse Counseling
MHACBO
Associate of Arts - Child Development
Central Oregon Community College
High School Diploma -
Hudson's Bay High School
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