Mitch Andrews
Ayden,NC
Summary
Resourceful Service Supervisor with a proven track record of productivity and efficient task completion. Strong leadership abilities, adept at managing teams, resolving conflicts, and delivering exceptional customer service. Highly skilled in communication, problem-solving, and adaptability to ensure superior customer experiences and team cohesion.
Overview
11
11
years of professional experience
Work History
Service Supervisor
Cintas
Greenville, NC
07.2020 - Current
- Assigned, trained and managed service staff to ensure quality customer service.
- Monitored daily performance of team members to ensure compliance with company standards.
- Analyzed customer feedback data to develop strategies for improving service levels.
- Conducted weekly meetings with team members to discuss goals and objectives.
Sales Representative
Massey Toyota
Kinston, NC
05.2020 - 08.2024
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Identified opportunities for cross-selling additional products and services.
Sales Representative
Premier Painting LLC
Charlotte, NC
02.2014 - 12.2015
- Conducted market research to identify potential customers and their needs.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Education
Associate of Science - Accounting And Business Management
CPCC
Charlotte05-2011
Skills
- Regulatory Compliance Inspections
- Performance Tracking
- Policy Adherence Oversight
- Customer-Centric Service Delivery
- Emotional Intelligence
- Sales Operations Support
Accomplishments
- Made Summit first quarter as Service Supervisor.
- Maximized SSR quarterly's while maxing out Core Contest Participation
Timeline
Service Supervisor
Cintas
07.2020 - Current
Sales Representative
Massey Toyota
05.2020 - 08.2024
Sales Representative
Premier Painting LLC
02.2014 - 12.2015
Associate of Science - Accounting And Business Management
CPCC
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