Mitch Barber
New Albany,Ohio
Summary
Logistics and operations professional with experience in transportation management, 3PL fulfillment, warehouse operations, customer relationship management, and optimizing supply chains. Skilled at overseeing high-volume DTC and B2B shipments, improving Warehouse Management Systems (WMS), and driving data-based process improvements. Experienced in SLA oversight, inventory control, freight scheduling, routing compliance, and cost reduction strategies that protect margins while maintaining strong service levels.
Overview
4
4
years of professional experience
Work History
Key Account Manager
GoDirect Solutions
10.2025 - Current
- Manage multi-brand 3PL fulfillment operations across high-volume DTC and B2B accounts, ensuring SLA compliance and on-time shipping performance.
- Lead WMS improvements to enhance inventory accuracy, lot tracking, and multi-warehouse coordination.
- Analyze order volume, labor allocation, and carrier costs to reduce cost per order while maintaining service levels.
- Oversee parcel and LTL carrier relationships, resolving delivery exceptions and improving routing efficiency.
- Identify operational bottlenecks and implement process improvements that increase throughput and reduce fulfillment errors.
Operations Manager
Seven Apparel Group
11.2022 - 10.2025
- Manage over 1,000 inbound and outbound shipments annually, ensuring deliveries are on time and within budget.
- Onboard and manage 3PL partners and customers to ensure smooth order fulfillment.
- Develop efficient warehouse processes that streamline picking, packing, and shipping.
- Lead transportation and warehouse teams to ensure routing compliance and performance standards.
- Track logistics metrics to identify improvements and reduce costs without compromising service quality.
Director of Operations
Framed Caps
02.2024 - 02.2025
- Built logistics strategies for managing e-commerce fulfillment across domestic and international shipments.
- Negotiated supplier and carrier contracts to lower shipping costs and improve delivery speeds.
- Integrated inventory management systems to improve accuracy and prevent stock discrepancies.
- Collaborated cross-functionally to improve order fulfillment timelines and customer experience.
Operations Coordinator
Seven Apparel Group
11.2021 - 11.2022
- Handled day-to-day freight scheduling, ensuring shipments met service level expectations.
- Worked with warehouse teams to improve inventory flow and reduce fulfillment bottlenecks.
- Ensured carriers followed routing guidelines to control costs and maintain delivery timelines.
- Acted as point of contact for suppliers, carriers, and internal teams to resolve operational issues.
Education
Bachelor of Arts -
Excelsior College
Albany, NY10-2021
Skills
- Transportation management (TL, LTL, parcel, international freight)
- Warehouse operations and process optimization
- Warehouse Management System (WMS) implementation
- SLA performance management and 3PL relationship management
- Inventory control and multi-warehouse coordination
- Data analysis and cost reduction strategies
- Cross-functional collaboration and problem-solving
- Data-driven decision making
- Key account management
Timeline
Key Account Manager
GoDirect Solutions
10.2025 - Current
Director of Operations
Framed Caps
02.2024 - 02.2025
Operations Manager
Seven Apparel Group
11.2022 - 10.2025
Operations Coordinator
Seven Apparel Group
11.2021 - 11.2022
Bachelor of Arts -
Excelsior College