Mitch Dudek

• Developed and implemented operational strategies to enhance customer satisfaction and retention.
• Managed daily business operations, ensuring efficient workflow and service delivery.
• Generated $3123,718 in Sales in 2024 -Named top Dealer
• Currently At $345,587 for 2025
• Trained and mentored staff, fostering a collaborative and high-performance team environment.
• Established strong supplier relationships to improve inventory management and reduce costs.
• Implemented marketing strategies that increased brand visibility and attracted new customers.
• Consulted with customers to assess needs and propose optimal solutions.
• Boosted revenue by identifying new business opportunities and diversifying product offerings.

• Developed relationships through email and in person meetings
• Managed individual projects simultaneously for product lifecycle development.
• Coordinated with operations staff to resolve service problems and boost client satisfaction.
• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
• Engaged, informed and supported staff on media and marketing outcomes.
• Analyzed consumer usage patterns to identify trends and target key demographics.

• Prospect, run self-started campaigns, and other activities to generate new opportunities within assigned region
• Maintain a pipeline of at least 3 times new sales quota
  Update salesforce.com on an ongoing basis.
• Prospected for new business
• Demoed Practical Law and Westlaw Digital Platforms

Consistent over-achievement against quota

• Performed 150% against quota in 2021
• Received Top Performer in 2021
• Performed 120% against quota in 2020

Responsibilities

• Carried out at least 50 outbound activities each day
• Moved customers from one-time purchases to annualized subscriptions