Mitch Kilonzi
Puyallup,WA
Summary
Dynamic General Manager with over 15 years of leadership experience in IT, driving business growth, operational efficiency, and strategic development. Holds an Associate Degree in Information Technology and a track record of successful project implementation and team leadership in competitive environments. Skilled in developing high-performance teams, optimizing business processes, and building strategic partnerships to enhance organizational success. Recognized for a results-driven approach and the ability to balance operational management with long-term strategic goals. Diligent Manager with a solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
21
21
years of professional experience
Work History
General Sales Manager -Africa
Magnus Aircraft Zrt.
02.2022 - 10.2024
- Drove the company’s vision in Africa by conducting comprehensive market analysis and developing adaptable strategies to address the region’s unique demands.
- Built and nurtured strategic partnerships with government bodies, aviation authorities, and businesses, expanding market presence and strengthening the customer base.
- Set and achieved ambitious sales targets, leveraging market trend analysis and a customer-focused approach to promote brand growth.
- Managed regional budgets and expenses, ensuring financial health and providing clear, actionable financial reports to headquarters.
- Led and developed a high-performing team aligned with company values, fostering a culture of excellence, motivation, and innovation.
General Manager
Intellicom East Africa Limited
03.2014 - 03.2020
- Developed and executed sales strategies to achieve revenue targets, tailoring approaches to meet the specific demands of East Africa’s IT market.
- Built and maintained strong client relationships, understanding their technology needs and delivering tailored IT solutions to drive value and loyalty.
- Led and mentored a high-performing sales team, providing ongoing training, support, and feedback to foster a culture of excellence and motivation.
- Analyzed market trends and competitor activities to refine sales strategies, staying competitive in the rapidly evolving IT industry.
- Managed sales budgets and forecasts, ensuring efficient resource allocation and accurate revenue projections to support sustainable growth.
Manager of Business Development and Sales
Intellicom East Africa Limited
06.2005 - 03.2014
- Developed and implemented growth strategies to identify new market opportunities, driving revenue growth and expanding the company’s presence in the IT sector.
- Built and maintained strong client relationships, understanding IT needs to deliver tailored solutions and foster long-term loyalty.
- Led sales initiatives across the full sales cycle, from lead generation to closing, consistently meeting or exceeding sales targets and client expectations.
- Conducted in-depth market research and analyzed competitor activities, refining business strategies to maintain competitiveness in a dynamic industry.
- Collaborated with product development, marketing, and customer support teams to align efforts, enhance product offerings, and ensure a seamless client experience.
Office Manager
Treasure Estate Limited
08.2003 - 05.2005
- Oversaw day-to-day office operations, ensuring smooth workflows and timely completion of administrative tasks to support business efficiency.
- Managed client and vendor relations, serving as the primary contact to foster strong partnerships and support company needs.
- Coordinated scheduling, appointments, and property showings for agents and executives, optimizing time management and enhancing client experience.
- Organized and maintained property listings, contracts, and essential documents, ensuring regulatory compliance and easy retrieval.
- Tracked office expenses, managed budgets, and handled invoicing and payment processing to maintain financial accuracy and cost-effectiveness.
Education
Associate Degree - Computer Science
Kisii University
12-2016
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
Timeline
General Sales Manager -Africa
Magnus Aircraft Zrt.
02.2022 - 10.2024
General Manager
Intellicom East Africa Limited
03.2014 - 03.2020
Manager of Business Development and Sales
Intellicom East Africa Limited
06.2005 - 03.2014
Office Manager
Treasure Estate Limited
08.2003 - 05.2005
Associate Degree - Computer Science
Kisii University
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