Summary
Overview
Work History
Education
Skills
Licensing
References
Timeline
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MITCH SHIFFLETT

FLOWERY BRANCH,UNITED STATES

Summary

Motivated professional with over 20 years of experience in sales and management. Demonstrates strong work ethic and adaptability, excelling in both independent and team environments. Committed to delivering exceptional customer experiences and fostering positive employee relations. Proven ability to quickly acquire new skills and tackle challenges effectively.

Overview

17
17
years of professional experience

Work History

Rural Carrier Associate

UNITED STATES POSTAL SERVICE
FLOWERY BRANCH, UNITED STATES
07.2024 - Current
  • Update and implement policies and procedures to improve organization, time management, increase profits and provide consistent customer service
  • Deliver an average of 150 mail and package pieces daily, maintaining a 100% on-time delivery rate
  • Provide excellent customer service, resolving inquiries and complaints efficiently and professionally
  • Manage and maintain multiple delivery routes with 30 or more stops, optimizing delivery times and routes
  • Ensure safe and efficient loading and unloading of mail and packages, adhering to USPS guidelines
  • Collect outgoing mail and packages along routes, ensuring timely and accurate mail processing
  • Aid assistance to regular carriers during absences or vacation, ensuring seamless mail delivery

Operations Coordinator/Sales

LINT SECURITY
GAINESVILLE, UNITED STATES
10.2015 - 10.2023
  • Responsible for managing day-to-day operations, including purchasing, inventory control, and pricing equipment and labor for invoicing.
  • Manage and support technicians, installers, and subcontractors.
  • Communicate with the general contractor on new construction projects.
  • Audit installation packets and submit profit and loss reports.
  • Oversee scheduling for services and installations.
  • Consistently exceeded yearly sales goals.
  • Managed corporate accounts.

Manager

MENS WEARHOUSE
BUFORD, UNITED STATES
04.2011 - 10.2015
  • Managed $3+ million store, while exceeding annual sales goals by 10-15% through motivation and competitive culture
  • Multi-Year Founders Club winner for exceeding $400k in individual sales
  • Updated and implemented policies and procedures to improve organization, time management, increase profits and provide consistent customer service
  • Administered daily sales goals, inventory, and merchandise
  • Staffing, coaching, and developing of store personnel to maximize personal and store sale volume by implementing and training benchmark selling behaviors while providing world-class customer service
  • Presentations for corporate accounts to increase store volume
  • Bridal shows, DECA and Dress for Success seminars
  • Implemented sales and merchandising programs for retail account

Territorial Representative

SWEDISH MATCH OF NORTH AMERICA
ATLANTA, UNITED STATES
06.2008 - 04.2011
  • Enthusiastically scouted, cold called and developed relationships with potential customers within my assignment.
  • Negotiated and ensured competitive pricing for all brands in the marketplace
  • Sell distribution of all new products and expanded distribution on established brands
  • Prepared weekly sales reports
  • Market trends daily

Education

High School Diploma -

JOHNSON HIGH SCHOOL
OAKWOOD, GA, UNITED STATES

Marketing Management Certificate -

LANIER TECHNICAL COLLEGE
OAKWOOD, GA, UNITED STATES

State of Georgia Real Estate Licensing -

LANIER TECHNICAL COLLEGE
OAKWOOD, GA, UNITED STATES

Skills

  • Motivated Self-Driven Professional
  • Results-Driven
  • Attention to detail
  • Strong verbal communication
  • Service Excellence
  • Data-Driven Decision Making
  • Project Coordination
  • Proficient in Microsoft Office

Licensing

  • Notary Public, Georgia
  • Property & Casualty Claims Adjuster, Georgia
  • Public Adjuster, Georgia
  • Property & Casualty Agent, Georgia
  • Life Insurance, Georgia

References

References available upon request.

Timeline

Rural Carrier Associate

UNITED STATES POSTAL SERVICE
07.2024 - Current

Operations Coordinator/Sales

LINT SECURITY
10.2015 - 10.2023

Manager

MENS WEARHOUSE
04.2011 - 10.2015

Territorial Representative

SWEDISH MATCH OF NORTH AMERICA
06.2008 - 04.2011

High School Diploma -

JOHNSON HIGH SCHOOL

Marketing Management Certificate -

LANIER TECHNICAL COLLEGE

State of Georgia Real Estate Licensing -

LANIER TECHNICAL COLLEGE

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