Mitch VanMeeteren
Vermillion,SD
Summary
Accomplished Certified Pharmacy Technician from Lewis Drug Pharmacy, renowned for exceptional customer service and precision in medication dispensing. Excelled in insurance billing and problem-solving, significantly enhancing customer satisfaction. Trained peers, showcasing leadership and empathy. Expert in HIPAA compliance, demonstrating unparalleled attention to detail and commitment to quality assurance.
Reliable and detail-focused individual with knack for accuracy and efficiency in fast-paced environment. Possesses solid knowledge of pharmacological principles and medication safety protocols, with strong skills in data entry and customer service. Committed to enhancing patient care and optimizing pharmacy operations.
Offering solid foundation in pharmacology and medication safety protocols, coupled with dedication to accuracy and patient care. Contributes keen ability to quickly learn and apply new skills, including data entry and customer service. Ready to use and develop these skills in Certified Pharmacy Technician role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Lewis Drug Pharmacy
08.2023 - Current
- Passed PTCB Exam and received my title as 'Certified Pharmacy Technician.
- Counted and labeled prescriptions with correct item and quantity.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Managed opening and closing duties for pharmacy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Bachelor of Medical Biology -
University of South Dakota
Vermillion, SD05-2027
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Medication dispensing
- Insurance billing
- Inventory management
- Time management
- Empathy and patience
- Verbal and written communication
- Quality assurance and control
Certification
- HIPAA Compliance Certification – Various Accredited Providers.
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Hazardous Drug Management Certificate - Various Accredited Providers.
- Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
Timeline
Certified Pharmacy Technician
Lewis Drug Pharmacy
08.2023 - Current
Bachelor of Medical Biology -
University of South Dakota
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