Mitchel Fisher
Portland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Strive in Customer service, Sales and Project management.
Overview
7
7
years of professional experience
Work History
Vice President of Operations
Crawl Space Crew
04.2023 - Current
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Established performance goals for department and outlined processes for achievement.
- Improved employee satisfaction rating by realigning and enforcing policies.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Increased company profits through performance optimization strategies and efficiency improvements.
Chimney Sweep
Oregon Chimney
12.2020 - 09.2021
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- efficiently upsold jobs upon initial inspections.
- Skilled at working independently and collaboratively in a team environment.
Salesperson
Tooth And Nail Knives
09.2016 - 01.2017
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Applied Scholastics Academy
Los Angeles, CA01.2015
Skills
- Operations Oversight
- Project Management
- Customer Service Management
- Excellent communication skills
- Quick learner
- Strategic Planning and Execution
- I am excellent with any kind of construction/repair sales
- Solution oriented
Timeline
Vice President of Operations
Crawl Space Crew
04.2023 - Current
Chimney Sweep
Oregon Chimney
12.2020 - 09.2021
Salesperson
Tooth And Nail Knives
09.2016 - 01.2017
High School Diploma -
Applied Scholastics Academy
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