Michael Higgins
Business Development
Arden,NC
Summary
Dynamic Sales Manager with proven success at Crawl Space Ninja, consistently exceeding sales targets through strategic planning and solution selling. Expert in relationship building and persuasive negotiations, I deliver tailored solutions that enhance customer satisfaction and retention. Committed to continuous improvement, I leverage extensive product knowledge to drive results.
Overview
10
10
years of professional experience
Work History
Sales Manager
Crawl Space Ninja
Asheville, North Carolina
05.2023 - 05.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Business Development Consultant
Yellowblue/Self
07.2015 - 04.2022
- Negotiated contracts and closed sales with new and existing clients.
- Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
- Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
- Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs.
- Met with current clients to assess needs and develop improvement plans.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Skills
Relationship building
Product knowledge
Direct sales
Solution selling
Sales expertise
Verbal and written communication
Sales process
CRM software
Sales presentations
Positive and upbeat
Continuous improvements
Consultative sales
Rapport and relationship building
Persuasive negotiations
Exceeds sales goals
Sales closing techniques
Timeline
Sales Manager
Crawl Space Ninja
05.2023 - 05.2025
Business Development Consultant
Yellowblue/Self
07.2015 - 04.2022
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