Mitchell Austin
Rapid City,United States
Summary
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Cook
MacKenzie River Pizza, Grill & Pub
Rapid City, SD
06.2025 - Current
- Led kitchen operations, ensuring high-quality food preparation and presentation standards.
- Developed and implemented new menu items, enhancing customer satisfaction and dining experience.
- Trained and mentored junior cooks, fostering skill development and teamwork within the kitchen staff.
- Collaborated with front-of-house staff to coordinate timely food service during peak hours.
- Executed daily food safety practices, maintaining compliance with health regulations and standards.
- Resolved customer complaints regarding food quality or service promptly to maintain positive relationships.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Assistant Store Manager
Pizza Hut
Rapid City, SD
10.2024 - 06.2025
- Led daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on company policies and procedures.
- Implemented inventory management strategies to optimize stock levels.
- Analyzed sales data to identify trends and improve product offerings.
- Coordinated staff schedules to align with peak business hours for enhanced productivity.
- Oversaw compliance with health and safety regulations in store operations.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Warehouse Laborer
Admiral Beverages
08.2023 - 09.2024
- Unloaded materials onto or from trucks, pallets, trays, racks and shelves by hand, forklift hand truck and/or electric pallet jack
- Read work orders or follow oral instructions to ascertain materials or containers to be moved
- Recorded number of units of materials moved or handled, breakage and spoilage on appropriate sheets
- Trained new hires how to build orders to be shipped
Marine Technician and Sales
Mclaughlins RV and Marine
02.2022 - 06.2023
- Provided exception customer service by assisting customers with inquiries, concerns, and requests in a professional and timely manner
- Maintained accurate customer records and updated information as necessary
- Performed a wide range of marine repairs, which included diagnostics, complex repairs, and electric work
- Completed full, accurate, and honest courtesy inspections in service to our clients
- Lake tested boats to ensure proper repairs have been made
Supervising Vehicle Technician
Becks Automotive
04.2021 - 01.2022
- Supervised all quick lube technicians to make sure procedures were done correctly
- Consulted with customers to solve vehicle problems and discuss work needed
- Overlooked routine inspections and system diagnostics
- Performed oil changes, tire rotations, and other basic car necessities
Front End Manager
Menards
12.2019 - 03.2021
- Provided liaison and communication with store personnel in the areas of accounting, audit and control
- Contributed to the overall efficiency and production of the store staff duties, by suggestion, recommendation, technical advice, and planning
- Controlled and accounted cash received and credit card charges
- Supervised and assisted all front end employees, including extra assistance during call-outs
Education
Associates - Human Services
Black Hills State University at Spearfish
05-2021
Skills
- Outgoing and personable
- Technical experience with both cars and boats
- Customer service
- Cooking
- Multitasking and organization
- Strong attention to safe food handling procedures
- Money handling
- Decision-making
- Problem-solving
- Employee scheduling
- Recruiting and interviewing
Timeline
Cook
MacKenzie River Pizza, Grill & Pub
06.2025 - Current
Assistant Store Manager
Pizza Hut
10.2024 - 06.2025
Warehouse Laborer
Admiral Beverages
08.2023 - 09.2024
Marine Technician and Sales
Mclaughlins RV and Marine
02.2022 - 06.2023
Supervising Vehicle Technician
Becks Automotive
04.2021 - 01.2022
Front End Manager
Menards
12.2019 - 03.2021
Associates - Human Services
Black Hills State University at Spearfish