Mitchell Bailey
Villa Hills,KY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Front Desk
Planet Fitness Gym
Lexington, KY
08.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Cleaned gym facilities.
Window Washer
Mella Window & Carpet Cleaning
Covington, KY
05.2022 - 08.2022
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Collaborated effectively with coworkers to complete jobs within tight deadlines while maintaining high-quality standards.
Host
Olive Garden Restaurant
Florence, KY
07.2021 - 12.2021
- Promoted business loyalty by fostering positive customer relationships.
- Provided patrons with estimated waiting times during peak service hours.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Packing and Shipping Staff
United Parcel Service, UPS
Hebron, KY
10.2020 - 02.2021
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - Integrated Strategic Communications, Journalism
University of Kentucky
Lexington, KY12.2026
High School Diploma -
Covington Catholic High School
Park Hills, KY05.2022
Skills
- Good Listener
- Hard Working
- Motivated
- Dependable
Timeline
Front Desk
Planet Fitness Gym
08.2023 - Current
Window Washer
Mella Window & Carpet Cleaning
05.2022 - 08.2022
Host
Olive Garden Restaurant
07.2021 - 12.2021
Packing and Shipping Staff
United Parcel Service, UPS
10.2020 - 02.2021
No Degree - Integrated Strategic Communications, Journalism
University of Kentucky
High School Diploma -
Covington Catholic High School