Mitchell Farkas
Miami,FL
Summary
Experienced Customer Service Representative fluent in English and Spanish. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs.
Overview
14
14
years of professional experience
Work History
Assistant Athletic Director
Rainbow Christian Day School
08.2016 - Current
- Oversaw scheduling of competitions, practices, and facilities usage to maximize efficiency and optimize resources.
- Created a positive culture within the athletic department by fostering an environment that valued teamwork, accountability, integrity, sportsmanship, and respect.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Promoted sportsmanship values among over 100 athletes, fostering a positive competitive atmosphere within the team environment.
IT Technician | Youth Pastor
The Last Harvest Church
10.2015 - Current
- Built lasting relationships with students and their guardians.
- Secured resources and managed budgets responsibly while prioritizing spending on essential materials needed for effective programming in line with goals.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Computer Repair Specialist
Self-employed
05.2012 - Current
- Established rapport with clients by providing exceptional customer service throughout the entire repair process.
- Assisted customers in selecting appropriate hardware upgrades, improving system functionality.
- Provided remote support to resolve technical issues, enhancing customer convenience and satisfaction.
- Increased customer satisfaction by providing timely and efficient computer repair services.
Barista/Cashier
Delo's Heavenly House of Coffee
01.2013 - 12.2013
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Vancleave High School
Vancleave, MS05.2012
Skills
- Fluent bilingualism
- Professionalism and courtesy
- Patience and empathy
- Listening and comprehension
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Cash handling expertise
- Stress tolerance
- Phone etiquette
Timeline
Assistant Athletic Director
Rainbow Christian Day School
08.2016 - Current
IT Technician | Youth Pastor
The Last Harvest Church
10.2015 - Current
Barista/Cashier
Delo's Heavenly House of Coffee
01.2013 - 12.2013
Computer Repair Specialist
Self-employed
05.2012 - Current
High School Diploma -
Vancleave High School