Mitchell Gonzalez
Los Angeles,CA
Summary
Adaptable and proactive person with a background in retail, logistics, education and customer service. Known for effective problem-solving, attention to detail, and teamwork, successfully addressing the needs of an organization and enhancing operations.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Goodwill
Hawthorne, California
01.2018 - 12.2019
- Organized and maintained store displays to enhance visual appeal.
- Processed transactions accurately using point-of-sale systems.
- Sorted and priced donated items for resale in store environment.
- Participated in inventory counts to maintain accurate stock levels.
- Helped customers by answering questions and locating merchandise.
Seasonal Wish Fulfilment
Target
Gardena, California
10.2017 - 01.2018
- Processed online orders for delivery or pickup in a timely manner.
- Handled online ticket orders, refunds, and exchanges.
- Tracked orders for customers using online tracking systems or phone calls.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Host (Temporary)
Sushi Akatora
Manhattan Beach, California
08.2017 - 12.2017
- Managed reservations and seating arrangements to optimize guest flow and enhance dining experience.
- Monitored dining room activity to swiftly resolve issues, ensuring smooth operations and guest satisfaction.
- Delivered excellent customer service by accurately taking orders and efficiently serving food to enhance overall dining experience.
General Worker
Ariza Cheese Company
Paramount, California
01.2015 - 08.2017
- Operated cheese production equipment for efficient manufacturing processes.
- Packaged and labeled finished products for distribution to clients.
- Conducted quality checks on raw materials and finished goods for compliance.
- Unloaded trucks, received shipments, and stocked inventory.
- Stocked shelves, organized merchandise displays, and rotated products according to company standards.
Crew Member
McDonald's
Los Angeles, CA
06.2014 - 11.2014
- Prepared food items to meet restaurant standards and ensure safety compliance.
- Operated kitchen equipment, including fryers and grills, safely and efficiently.
- Followed company policies on food safety and hygiene consistently throughout shifts.
- Maintained cleanliness of workstations and dining areas, promoting a hygienic environment for customers and staff.
- Performed cashier duties, efficiently processing orders and transactions to enhance customer service.
Education
Bachelor of Arts - English
California State University, Channel Islands
Camarillo, CA03-2026
Associate of Arts - English
El Camino College
Torrance, CA05-2024
Skills
- Customer service
- Communication strategies
- Team collaboration
- Flexibility
- Critical analysis
- Research evaluation
- Creative writing
- Bilingual (Spanish & English)
- Digital Art
- General writing
Timeline
Retail Sales Associate
Goodwill
01.2018 - 12.2019
Seasonal Wish Fulfilment
Target
10.2017 - 01.2018
Host (Temporary)
Sushi Akatora
08.2017 - 12.2017
General Worker
Ariza Cheese Company
01.2015 - 08.2017
Crew Member
McDonald's
06.2014 - 11.2014
Bachelor of Arts - English
California State University, Channel Islands
Associate of Arts - English
El Camino College