Mitchell Hernandez
Byron,CA
Summary
Great problem-solver with strong background as qualified customer services. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs. Friendly Automotive Technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with 5 years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Automotive Service Technician
Tracy Volkswagen
Tracy, CA
04.2021 - Current
- Maintained certifications and completed training on systems and components.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Adjusted headlights for proper alignment per customer request.
- Communicated effectively with customers about repair progress and costs involved.
- Reviewed work orders and discussed with supervisors.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Repaired, replaced and adjusted brakes.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed old oil, replace filters and added correct amount of new oil.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Tested vehicle engines to ensure proper performance levels of components such as spark plugs and fuel injectors.
- Kept current with new technology associated with automotive service industry through continuing education courses.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Conducted routine servicing on fuel, electrical and cooling systems.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Construction Worker
Prestige Mfg. Homes. Inc.
Brentwood, CA
04.2020 - 05.2021
- Measured distances accurately using tape measures or laser measuring devices.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Installed structures or fixtures using hand or power tools per plan drawings.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Used wheelbarrow to move debris and material to designated areas on jobsite.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Loaded or unloaded building materials to distribute machinery or tools.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Inspected work areas for safety issues before beginning any task.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Technical Assistant
Europe East County Auto
Brentwood, CA
02.2017 - 01.2020
- Removed old oil, replace filters and added correct amount of new oil.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Inspected steering systems for wear on ball joints, tie rods and power steering units.
- Repaired or replaced radiators, water pumps and fuel pumps.
- Cleaned up work areas after completion of tasks so that they are orderly for the next job.
- Checked all systems of vehicles for proper functioning and diagnosed malfunctions using diagnostic equipment.
- Conducted test drives before and after repair services.
- Repaired, replaced and adjusted brakes.
- Replaced worn parts such as belts, hoses, brakes, shocks and struts.
- Repaired electrical wiring problems on cars including headlights, turn signals and dash lights.
- Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
Education
High School Diploma -
Valley High School
Los Banos, CA06-2008
Skills
- Automotive Maintenance
- Maintenance Services
- Installations and Repairs
- Parts Ordering and Replacement
- Parts Replacement
- Safety Inspections
- Valid Driver's License
- Problem-Solving
Affiliations
- Family Time and Events.
- Fishing
- Camping
- Hitching
- Gaming
References
References available upon request.
Timeline
Automotive Service Technician
Tracy Volkswagen
04.2021 - Current
Construction Worker
Prestige Mfg. Homes. Inc.
04.2020 - 05.2021
Technical Assistant
Europe East County Auto
02.2017 - 01.2020
High School Diploma -
Valley High School
Similar Profiles
Adelaide SealeyAdelaide Sealey
Autobody Technician at Tracy VolkswagenAutobody Technician at Tracy Volkswagen
Jamie RabbageJamie Rabbage
Senior Dairy Farm Hand at Tracy Hill Dairy (Phil Tracy)Senior Dairy Farm Hand at Tracy Hill Dairy (Phil Tracy)
Jade HarrisJade Harris
Zensens Market at Tracy MetzZensens Market at Tracy Metz