Mitchell Ingram
Modesto,CA
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Tech Consultant
Target
09.2021 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for guests.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Facilitated the enhancement of customers' understanding and proficiency in electronics.
- Spearheaded projects aimed at meeting the requirements and objectives of Target.
Team Leader
Panera Bread
12.2018 - 09.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for a team ranging from 3-8 employees, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
High School Diploma -
Modesto High School
Modesto, CA05.2015
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Customer Relationship Management
- Strategic Planning
- Project Management
- Analysis & Evaluation
- Process Improvement
- Employee Management
- Currently pursuing certification from the FAA as well as a professional IT certification to augment my skill set and credentials
Crafts, Computer Building/Troubleshooting & Fixing Vehicles.
I usually spend my days off making custom rugs, 3D printing or making Embroidery designs. When not doing crafts I'm helping friends & family work on cars or helping with varias computer/technology problems.
Timeline
Tech Consultant
Target
09.2021 - Current
Team Leader
Panera Bread
12.2018 - 09.2021
High School Diploma -
Modesto High School