Mitchell Jones Jr
Chicago,IL
Summary
Hardworking and motivated professional with over a decade of experience and record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with the general public to maximize productivity, optimize procedures and provide problem solving.
Overview
10
10
years of professional experience
Work History
Housekeeping
Loyola University Chicago
Maywood, US
09.2023 - 07.2024
- Performed light housekeeping duties related to client care.
- Performed general housekeeping duties to maintain a clean work area.
- Performed light housekeeping duties related to childcare such as laundry, dishes, vacuuming.
- Coordinated with housekeeping staff regarding room cleanliness status.
- Responded promptly and professionally to guest inquiries regarding housekeeping services.
- Provided guidance and support to all housekeeping staff members as needed.
- Assisted guests with any questions or requests regarding housekeeping services.
- Assisted in general housekeeping duties as needed.
- Performed light housekeeping tasks such as sweeping floors, cleaning counters.
General Laborer/Quality Control Inspector
Ruggable/FedEx/UPS/Meat Plant
Chicago, IL
09.2015 - 10.2020
- Received and tracked incoming inventory shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Used pallet jacks to move items to and from warehouse locations.
- Labeled boxes, containers, and pallets for shipment purposes.
- Used handheld scanners to track inventory movement within the warehouse system.
- Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Recommended improvement measures to production process to meet quality control standards.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Inspected and repaired products to meet project expectations.
Cashier
Lowe's
Orland Park, US
05.2019 - 03.2020
- I learned different techniques and skills when it comes to home improvement projects, or simply planting a garden.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
Assistant Store Manager
Dollar Tree
Chicago Heights, US
12.2017 - 07.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Handled scheduling for store shifts to achieve adequate staffing.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier
TARGET
Homewood, US
03.2017 - 12.2017
- I provided excellent customer service to the customers II helped check out of the store
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Courtesy Associate, Cashier, Overnight Stocker
Walmart
New Lenox, US
10.2015 - 03.2017
- Greeted customers upon arrival, provided assistance, and answered questions.
- Assisted customers with locating items in store aisles and on shelves.
- Verified customer purchases at checkout counter and bagged items for transport.
- Monitored the store entrance to ensure only authorized personnel entered premises.
- Maintained cleanliness of store by sweeping floors, wiping down counters, and emptying trash receptacles.
- Inspected merchandise for damages prior to stocking shelves or racks.
- Ensured that all returned items were properly checked in accordance with company policies.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Organized inventory according to established procedures and restocked shelves as needed.
- Assisted customers with loading their purchased items into their vehicles when necessary.
- Performed cashier duties such as scanning barcodes, processing payments, and issuing receipts.
- Adhered to safety regulations while handling hazardous materials such as cleaning supplies.
Service Clerk, Cashier, Produce Clerk
Jewel Osco
Munster, US
07.2014 - 08.2016
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Assisted customers with product selections, including providing product information and pricing.
- Processed customer orders accurately and efficiently using the point of sale system.
- Organized shelves, displays, and backroom areas to ensure products were easily accessible for customers.
- Resolved customer complaints promptly and courteously.
- Verified that all transactions were completed correctly before handing out receipts.
- Maintained an organized work area to facilitate workflow.
- Performed daily opening and closing duties such as counting the cash drawer and checking inventory levels.
- Stocked merchandise on shelves in accordance with store standards.
- Ensured compliance with company policies regarding returns, exchanges, refunds.
- Responded to telephone inquiries about products, services, prices, availability..
- Provided excellent customer service by anticipating customer needs and responding appropriately.
- Operated cash registers efficiently while maintaining accurate transaction records.
- Assisted with unloading delivery trucks and stocking shelves accordingly.
Education
BBA - Business Management
American InterContinental University-Online
Arizona11-2026
High School Diploma -
THORNTON FRATIONAL SOUTH HIGH SCHOOL
Lansing, IL05.2013
Skills
- General housekeeping duties
- Housekeeping and Cleaning
- Store operations oversight
- Accurate money handling
- Reliable
- Team leadership and coaching
- Store operations
- Advertising and marketing
- Outstanding communication skills
- Sales expertise
- Merchandise planning
- Store opening and closing procedures
- Point-of-sale system operation
- Cash register systems
- Cash handling and management
- Refunds and exchanges
- Returns processing
- Product restocking
- Credit and cash transactions
- Cleaning and sanitizing
- POS system operations
- Time management skills
- Identification checks
- Customer service excellence
- Cash handling expertise
- Refund handling
- Written and verbal communication
- Merchandise exchange
- RFID scanning
- Shelving of products
- Truck unloading
- Loading and unloading
- Product displays
- Safety methods
- Barcode scanning
- Facilities sanitizing
- Inventory reporting
- Workstation cleaning
- Proficient with planograms and schematics
- Assembly inspection
- Hospitality and accommodation
- Safety awareness
- Good communication skills
- Exceptional communication
- Supervisor Communication
- Intelligence communication
- Reliable and punctual
- Reliable and Responsible
- Reliable and Trustworthy
- Dependable and reliable
- Reliable and consistent
- Highly reliable
- Hardworking and Reliable
- Efficient time management
- Balance and coordination
- Reliability
- Injury Prevention
- Team building
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Housekeeping
Loyola University Chicago
09.2023 - 07.2024
Cashier
Lowe's
05.2019 - 03.2020
Assistant Store Manager
Dollar Tree
12.2017 - 07.2019
Cashier
TARGET
03.2017 - 12.2017
Courtesy Associate, Cashier, Overnight Stocker
Walmart
10.2015 - 03.2017
General Laborer/Quality Control Inspector
Ruggable/FedEx/UPS/Meat Plant
09.2015 - 10.2020
Service Clerk, Cashier, Produce Clerk
Jewel Osco
07.2014 - 08.2016
BBA - Business Management
American InterContinental University-Online
High School Diploma -
THORNTON FRATIONAL SOUTH HIGH SCHOOL
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