Mitchell Krook
Andover
Summary
Dedicated and driven professional seeking an Aircraft Support Mechanic position, bringing a solid foundation in company compliance and safety, along with experience supervising ramp operations. Eager to combine technical mechanical expertise with leadership experience to contribute to the safe and efficient functioning of the airline’s maintenance and ground operations.
Overview
6
6
years of professional experience
Work History
Aircraft Lead Agent
Delta Airlines
03.2022 - Current
- Oversee and lead daily ramp operations ensuring safety and efficiency according to company standard and FAA regulations
- Oversee loading and unloading of cargo and baggage
- Monitor ground operations while directing and coordinating safe parking and pushback of aircrafts
- Enforce safety policies and procedures, ensuring ramp activities are carried out with a focus on safety and compliance
- Provide training and guidance to new and existing ramp agents to maintain a high standard of service
- Work closely with other departments to ensure seamless flight operations
- Ensure ground service equipment is properly maintained, checked for functionality, and available for use
- Relay essential information to pilots, flight crews, and gate agents about flight status, delays, and operational issues
- Lead by example, fostering a positive work environment
Cashier/ Team lead
Top Ten Liquors
10.2020 - 01.2022
- Process transactions while providing exceptional customer service
- Assist with customer loyalty accounts
- Resolve customer issues and escalations
- Assist with training new employees
- Restock shelves and maintain inventory checks
Construction Assistant
Elite Renovations LLC
06.2019 - 01.2021
- Assist with site preparation
- Assist skilled workers with various tasks
- Inventory Management and track materials
- Building foundation and structural beams
- Ensuring safety compliance and operations audits
- Performing basic maintenance on tools and equipment to ensure appropriate functions
Education
Associates of Science - Robotics and Technology
Anoka Technical College
12.2023
Skills
- Troubleshooting
- Leadership Skills
- Communication
- Problem Solving
- Attention to Detail
- PLC work
- Basic Construction
- Time Management
- Computer Skills
- Physical Stigma and Strength
Timeline
Aircraft Lead Agent
Delta Airlines
03.2022 - Current
Cashier/ Team lead
Top Ten Liquors
10.2020 - 01.2022
Construction Assistant
Elite Renovations LLC
06.2019 - 01.2021
Associates of Science - Robotics and Technology
Anoka Technical College
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