Mitchell Lamb
San Diego,CA
Summary
Detail-oriented Aviation Electronics Technician with expertise in schematic analysis, electrical repair, and troubleshooting. Committed to safety and quality compliance, ensuring reliable maintenance of aircraft systems.
Overview
10
10
years of professional experience
Work History
Aviation Electronics Technician
United States Navy
San Diego, California
09.2020 - Current
- Spearheaded troubleshooting and repair of aircraft electrical instruments and power systems across O-level and I-level environments.
- Diagnosed advanced electrical malfunctions by interpreting complex schematics and utilizing specialized test equipment.
- Executed precision bench testing, disassembly, and module repair to restore functionality of critical aircraft systems.
- Maintained compliance with hazardous materials procedures and quality assurance methods to ensure safety and reliability during maintenance operations.
Insurance Customer Service Representative
Gary Maxwell Insurance
Sparta, Tennessee
11.2016 - 08.2020
- Handled phone calls, emails, and chats for policy inquiries and billing issues, ensuring timely resolution of customer concerns. Updated client policies, managed renewals, and processed cancellations efficiently. Investigated customer issues, provided solutions, and rectified billing errors promptly. Provided proof of insurance paperwork and guided clients through filing claim documents to facilitate claims processing. Recorded all customer interactions and requests in database, maintaining accurate and up-to-date client records.
- Evaluated customer inquiries regarding insurance policies and claims regarding insurance policies and claims processes.
- Guided clients in completing insurance applications and necessary documentation in completing insurance applications and documentation.
- Delivered accurate information about various coverage options about coverage options and policy details.
Education
High School Diploma -
White County High School
Sparta, TN05-2016
Skills
- Schematic analysis
- Electrical repair
- Aircraft repair
- Aircraft maintenance
- Wiring Harness Assembly
- Quality compliance
- Troubleshooting
- Team Leadership
- Strong Communication
- Active Listening
Timeline
Aviation Electronics Technician
United States Navy
09.2020 - Current
Insurance Customer Service Representative
Gary Maxwell Insurance
11.2016 - 08.2020
High School Diploma -
White County High School