Mitchell Lau
Doniphan
Summary
Dedicated Registered Nurse skilled in patient management, wound care, and clinical assessments. Committed to improving healthcare delivery by streamlining medication processes and fostering effective communication within interdisciplinary teams.
Overview
43
43
years of professional experience
Work History
RN
Veterans Administration
Grand Island, NE
10.2018 - 03.2026
- Administered medications and treatments following established protocols to ensure patient safety and compliance.
- Collaborated with interdisciplinary teams to develop personalized care plans for veterans.
- Monitored vital signs and reported changes in patient conditions promptly, ensuring timely interventions.
- Educated patients and families on health management strategies, enhancing understanding of treatment options.
- Trained and mentored junior nursing staff on best practices in veteran care and regulatory compliance.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Registered Nurse
CHI St Francis
Grand Island, NE
03.2005 - 10.2018
- Administered medications and monitored patient responses to ensure safety and compliance with treatment plans.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Educated patients and families on health management strategies, promoting wellness and informed decision-making.
- Mentored junior nursing staff, enhancing clinical skills and fostering a culture of continuous improvement in patient care.
- Implemented quality improvement initiatives that elevated patient satisfaction scores and reduced hospital readmission rates.
- Conducted comprehensive assessments to identify patient needs, resulting in timely interventions and improved health outcomes.
- Streamlined documentation processes using electronic health records, increasing efficiency in information sharing among care teams.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Delivery Driver
United Parcel Service, UPS
Hastings
03.1983 - 01.2005
- Operated delivery vehicles safely and efficiently to meet scheduled delivery times.
- Managed route planning to optimize delivery efficiency and reduce transit times.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with team members to resolve delivery challenges and enhance service quality.
- Mentored junior drivers, fostering a culture of teamwork and accountability in the workplace.
- Completed on-time deliveries by choosing best and most efficient routes.
- Analyzed delivery data to identify trends, improving overall operational performance and customer satisfaction.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
Associate of Science - Registered Nursing
Central Community College
Grand Island, NE05-2008
High School Diploma -
Doniphan Public School
Doniphan, NE05-1980
Skills
- Medication and IV administration
- Strong clinical judgment
- Patient education and counseling
- Infection control measures
- Wound care
- Patient monitoring
- Care planning
- Patient management
- Physical assessments
- Patient evaluation
- Taking vitals
- Patient assessments
- Documentation and charting
Timeline
RN
Veterans Administration
10.2018 - 03.2026
Registered Nurse
CHI St Francis
03.2005 - 10.2018
Delivery Driver
United Parcel Service, UPS
03.1983 - 01.2005
Associate of Science - Registered Nursing
Central Community College
High School Diploma -
Doniphan Public School