Mitchell Martin
Pflugerville,Texas
Summary
Helpful Computer Lab Assistant with comprehensive experience troubleshooting computer problems and maintaining lab equipment. Skilled at operating and repairing printers, scanners and fax machines. Adept at resolving all computer hardware and software issues. Friendly and accommodating with a professional attitude. Competent [Job Title] well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert [Software] and [Software] user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Overview
66
66
years of professional experience
Work History
Computer Lab Assistant
Austin Independent School District
Austin, TX
08.1989 - 12.2021
- Supported all computer lab operations.
- Provided instruction to all lab users on proper use of all equipment.
- Handled lab equipment, cleaned keyboards, monitors and disk drives.
- Configured hardware, devices and software to set up work stations for employees.
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
- Monitored systems in operation and input commands to troubleshoot areas.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Helped streamline repair processes and update procedures for support action consistency.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Tennis Coach
Austin Independent School District
Austin, Texas
01.2010 - 05.2017
- Explained and demonstrated basic tennis techniques to team members.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Coached established tennis players in advanced game techniques and competition strategies.
- Taught proper physical conditioning for maximum endurance, health and safety.
Softball Coach
Austin Independent School District
Austin, Texas
02.2013 - 08.2015
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet various game situations.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Established clear benchmarks for performance and monitored individual and team progress.
- Educated players on nutrition and positive life choices for better health and performance.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Recruited student-athletes of highest caliber to elevate team performance.
- Carried out day-day-day duties accurately and efficiently.
Ramp Supervisor
UPS
Austin, Texas
09.2000 - 05.2015
- Maintained documentation, completed shift paperwork and submitted information for team payroll.
- Created load plans and performed calculations to prepare for assigned flights.
- Evaluated performance, set schedules, and coached ramp agents on work areas.
- Completed aircraft reset functions, such as cabin service, refueling and cargo actions to meet departure schedules.
- Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
Football Coach
Austin Independent School District
Austin, Texas
09.2000 - 06.2005
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Worked with offensive and defensive coaches to develop cohesive football program.
- Prepared athletes for special competitions and tournaments.
- Established clear benchmarks for performance and monitored individual and team progress.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Recruited athletes by attending games, meeting with families, and presenting scholarship offers.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
- Instilled discipline and principles of good sportsmanship in players.
Ramp Supervisor
Intergrated Airlines Services
Austin , Texas
09.1994 - 05.1999
- Maintained documentation, completed shift paperwork and submitted information for team payroll.
- Created load plans and performed calculations to prepare for assigned flights.
- Evaluated performance, set schedules, and coached ramp agents on work areas.
- Completed aircraft reset functions, such as cabin service, refueling and cargo actions to meet departure schedules.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
Education
Associate of Science - Mental Health Counseling
Austin Community College
Austin, TX04.1977
Associate of Science - Human Resources Development
Austin Community College
Austin, TX1977
Skills
- Computer Diagnostics
- Service Schedule Coordination
- Interpersonal Skills
- Highly Professional
Timeline
Softball Coach
Austin Independent School District
02.2013 - 08.2015
Tennis Coach
Austin Independent School District
01.2010 - 05.2017
Ramp Supervisor
UPS
09.2000 - 05.2015
Football Coach
Austin Independent School District
09.2000 - 06.2005
Ramp Supervisor
Intergrated Airlines Services
09.1994 - 05.1999
Computer Lab Assistant
Austin Independent School District
08.1989 - 12.2021
Associate of Science - Mental Health Counseling
Austin Community College
Associate of Science - Human Resources Development
Austin Community College
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