Mitchell McDaniel
Cullowhee,NC
Summary
Dynamic and results-driven person with extensive experience at Walmart, excelling in customer engagement and inventory management. Proven ability to enhance organization and cleanliness, leading to improved customer satisfaction. Skilled in locating difficult to reach houses and buildings, as well as maintaining a clean and sanitary work area at all times. Proficient in effective communication, safety standards and consistently delivering high-quality service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Produce Associate
Walmart
Sylva, North Carolina
11.2024 - Current
- Operated equipment for receiving, handling, and storing fresh produce efficiently.
- Sorted and inspected produce to ensure quality standards were met consistently.
- Assisted in maintaining inventory accuracy through regular stock checks and reporting discrepancies.
- Collaborated with team members to optimize workflow during peak hours and reduce wait times.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Adapted quickly to changing priorities in a fast-paced retail environment while managing multiple tasks effectively.
Food and Consumables Associate
Walmart
01.2023 - 11.2024
- Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
- Collaborated with team members to maintain a clean and organized store environment, resulting in higher customer satisfaction ratings.
- Engaged customers courteously and responded to inquiries and requests for support with full knowledge of product line.
- Managed product returns efficiently, minimizing financial losses while maintaining positive customer relationships.
- Assisted in inventory management and stock replenishment processes.
Online Personal Shopper
Walmart
03.2022 - 01.2023
- Curated personalized shopping experiences based on customer preferences and lifestyle needs.
- Managed online inventory using e-commerce platforms to ensure product availability and accuracy.
- Collaborated with vendors to source high-quality products that meet customer demands.
- Developed and maintained positive relationships with customers through effective communication and follow-ups.
- Analyzed customer feedback to improve service offerings and shopping experience continuously.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Delivery Driver
Dominos Pizza Inc.
08.2020 - 02.2022
- Navigated efficiently using GPS systems to optimize delivery routes.
- Delivered pizzas promptly to ensure customer satisfaction and retention.
- Communicated effectively with customers regarding order status and delivery times.
- Processed cash and credit transactions accurately during deliveries.
- Conducted vehicle inspections to ensure safety standards were met before each shift.
Delivery Driver
Hungry Howies Pizza & Subs
08.2019 - 07.2020
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Retail Associate
Food Lion
02.2019 - 07.2019
- Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Monitored store cleanliness and safety standards, creating a welcoming environment for customers.
- Resolved customer inquiries and complaints effectively, maintaining positive brand reputation.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Maintained clean sales floor and straightened and faced merchandise.
Sales Associate
Shoe Carnival
08.2018 - 02.2019
- Streamlined inventory processes, reducing discrepancies and improving stock management efficiency.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Implemented feedback mechanisms to continuously improve customer service standards.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
Cashier
Cracker Barrell Old Country Store
10.2017 - 03.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Collaborated with team members to optimize store layout for improved flow.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Forestview High School
Gastonia, NC06.2019
Skills
- Understanding of safety regulations
- Customer engagement
- Product display presentation
- Shelf stocking
- Cleanliness standards implementation
- Written and oral communication
- Workplace safety
- Proficient vehicle operation
- Efficient route planning
- Vehicle maintenance
Timeline
Produce Associate
Walmart
11.2024 - Current
Food and Consumables Associate
Walmart
01.2023 - 11.2024
Online Personal Shopper
Walmart
03.2022 - 01.2023
Delivery Driver
Dominos Pizza Inc.
08.2020 - 02.2022
Delivery Driver
Hungry Howies Pizza & Subs
08.2019 - 07.2020
Retail Associate
Food Lion
02.2019 - 07.2019
Sales Associate
Shoe Carnival
08.2018 - 02.2019
Cashier
Cracker Barrell Old Country Store
10.2017 - 03.2018
High School Diploma -
Forestview High School
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