Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mitchell Padro

Ocala,FL

Summary

Dynamic professional with a proven track record in warehouse safety and exceptional customer service, honed at companies like Cheney Brothers Inc. Expert in equipment operations and adept at problem-solving, ensuring efficiency and safety in high-stress situations. Demonstrated ability to enhance productivity and compliance, leveraging skills in product picking and customer dispute resolution.

Overview

4
4
years of professional experience

Work History

Selector

Cheney Brothers Inc.
07.2022 - 12.2024
  • Moved loads of up to Number pounds using forklifts and other lift equipment.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.

Quality Assurance Analyst

FedEx
06.2021 - 07.2022
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.

Roofer

South Florida Stucco
10.2020 - 04.2021
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.

Customer Service Representative

Mr. Green’s Produce
10.2020 - 04.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Forest High School
Ocala, FL
05.2018

Skills

  • Warehouse safety
  • Product picking
  • Equipment operations
  • Safety protocols
  • Problem solving
  • Customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Selector

Cheney Brothers Inc.
07.2022 - 12.2024

Quality Assurance Analyst

FedEx
06.2021 - 07.2022

Roofer

South Florida Stucco
10.2020 - 04.2021

Customer Service Representative

Mr. Green’s Produce
10.2020 - 04.2021

Forest High School

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Mitchell Padro