Mitchell Wasmus
San Antonio
Summary
Reliable and disciplined professional with proven leadership experience in fast-paced, high-demand environments. Demonstrates strong decision-making, accountability, and the ability to manage teams efficiently while maintaining high performance standards. Skilled in resolving conflicts, analyzing performance metrics, and improving operations through attention to detail and organization. Committed to integrity, public service, and maintaining safety, with the ability to stay composed and effective under pressure. Brings a strong work ethic, situational awareness, and a team-first mindset aligned with the mission of serving and continuing to inspire those around me.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Line Service Technician
Million Air
San Antonio, TX
03.2025 - Current
- Performed pre-flight inspections to ensure aircraft readiness and compliance with safety standards.
- Operated ground support equipment for fueling, towing, and servicing aircraft efficiently.
- Assisted in loading and unloading baggage, cargo, and supplies with precision and care.
- Communicated effectively with flight crews to coordinate timely departures and arrivals.
- Trained new staff on safety protocols and operational procedures for ground service tasks.
- Implemented efficient workflows to improve turnaround times during peak operational periods.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
Quality Control Team Leader
Washtub
Helotes, TX
06.2020 - 02.2025
- Manage workflow and staffing as a team lead—assigning roles, balancing workload, and keeping lines moving during peak hours.
- Handle customer concerns or complaints professionally, stepping in to resolve issues and protect the business’s reputation.
- Monitor supplies and equipment (soaps, towels, vacuums, etc.), ensuring everything is stocked, functional, and used properly.
- Track performance metrics such as throughput, rewash rates, and customer satisfaction to identify areas for improvement.
- Remained compliant with federal, state and municipal regulations related to safety of company and personnel.
Education
Bachelor of Science - Aviation
Liberty University
Lynchburg, VA01-2026
BBA - Management
The University of Texas At San Antonio
San Antonio, TX12-2025
Skills
- Leadership
- Accountability
- Efficiency
- Communication
- Problem-solving
- Adaptability
- Teamwork
- Organization
- Decision-making
- Integrity
- Reliability
- Discipline
- Awareness
- Initiative
- Professionalism
Certification
- NATA Safety First Training - April 2025- July 2025
Timeline
Line Service Technician
Million Air
03.2025 - Current
Quality Control Team Leader
Washtub
06.2020 - 02.2025
Bachelor of Science - Aviation
Liberty University
BBA - Management
The University of Texas At San Antonio