Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mitchell Williams

Sanger

Summary

Dynamic professional with experience as a Detention Officer at Denton County Sheriff's Office, skilled in emergency response and behavioral observation. Proven ability to enhance safety protocols and foster a respectful environment, while effectively managing crisis situations. Recognized for implementing conflict resolution strategies that significantly reduced incidents of violence.

Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

Line Cook

Sonic
12.2005 - 05.2009
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Loan Processor

Capital Advance
10.2009 - 03.2011
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.

Shipping and Receiving

Burlington Coat Factory Warehouse
05.2011 - 11.2011
  • Documented shipping and receiving records to confirm receipt of orders.
  • Coordinated shipping and receiving processes for inventory deliveries, verifying accuracy of shipments against purchase orders while minimizing discrepancies or delays.
  • Coordinated seamlessly with other departments such as shipping and receiving, ensuring smooth operations throughout the entire production process.
  • Simplified shipping and receiving processes for improved workflow.

Surveillance Officer

Winstar World Casino
12.2011 - 12.2014
  • Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
  • Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
  • Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
  • Identified and documented unauthorized actions by employees.
  • Streamlined processes within the surveillance department by implementing time-saving techniques when reviewing data or investigating incidents.
  • Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
  • Updated daily logs and produced reports outlining surveillance activities.
  • Participated in regular training sessions to hone skills and stay current on evolving trends within the field of surveillance.
  • Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
  • Increased efficiency in surveillance operations by staying up-to-date on the latest industry trends, tools, and best practices.
  • Maintained strict confidentiality of sensitive information acquired during surveillance operations, protecting the privacy and security of employees and patrons.
  • Conducted detailed incident reports following any security breaches or suspicious occurrences, aiding in preventing future incidents.
  • Developed strong analytical skills while reviewing hours of video footage, enabling accurate identification of potential threats or criminal activity.
  • Supported fellow team members during high-pressure situations by remaining calm under pressure and utilizing effective problem-solving skills.
  • Enhanced overall situational awareness by effectively utilizing surveillance equipment, such as cameras and access control systems.
  • Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
  • Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.

Detention Officer

Denton County Sheriff's Office
01.2015 - 03.2021
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
  • Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
  • Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Provided counseling and guidance to inmates to boost wellbeing.
  • Supported internal investigations into potential policy violations or criminal activity within the detention center environment.
  • Contributed to team effectiveness, sharing knowledge and experience during staff meetings.
  • Fostered safer environment, conducting regular safety drills and emergency response exercises.

Education

Sanger High
Sanger, TX

Skills

  • Patience and tolerance
  • Emergency response
  • Physical restraint
  • Behavioral observation

Timeline

Detention Officer

Denton County Sheriff's Office
01.2015 - 03.2021

Surveillance Officer

Winstar World Casino
12.2011 - 12.2014

Shipping and Receiving

Burlington Coat Factory Warehouse
05.2011 - 11.2011

Loan Processor

Capital Advance
10.2009 - 03.2011

Line Cook

Sonic
12.2005 - 05.2009

Sanger High

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