Summary
Overview
Work History
Education
Skills
Cooking, Custom Coloring
Timeline
Generic

Raven Robinson

Orangeburg,SC

Summary

Proven Line Cook at HMSHost, adept in time management and food safety, enhanced customer satisfaction through meticulous attention to detail and a highly motivated approach. Excelled in fast-paced environments, achieving high accuracy in order preparation. Skilled in team collaboration and maintaining stringent sanitation standards, significantly contributing to repeat business and workplace efficiency. Working as a Cashier Team Lead, boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

3
3
years of professional experience

Work History

Line Cook

HMSHost
02.2024 - 03.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

CSA

Walgreen's Pharmacy
10.2022 - 03.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.

Cashier Team Lead

Murphy USA Gas Station
06.2021 - 03.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Education

Associate of Applied Science - Culinary

Johnson & Wales
Charlotte, NC
12.2028

Associate of Applied Science - Nursing

Midlands Technical College
West Columbia, SC
05.2025

GED -

Orangeburg Calhoun Technical College
Orangeburg, SC
03.2022

Skills

  • Time Management
  • Attention to Detail
  • Highly motivated
  • Cleaning and organization
  • Food safety knowledge
  • Reliable and Trustworthy
  • Cash Handling
  • Customer Service
  • Flexible Schedule
  • Patience and Tolerance
  • Strong Work Ethic
  • Up-selling and Cross-selling

Cooking, Custom Coloring

I've always had a passion for cooking. The passion started when I was 12/13 yrs old and i love watching cooking shows. picked up techniques and skill through the shows and applied them in my own kitchen. When it comes to custom coloring, it was self taught. Custom Coloring is the chemical process of dying hair.

Timeline

Line Cook

HMSHost
02.2024 - 03.2024

CSA

Walgreen's Pharmacy
10.2022 - 03.2023

Cashier Team Lead

Murphy USA Gas Station
06.2021 - 03.2022

Associate of Applied Science - Culinary

Johnson & Wales

Associate of Applied Science - Nursing

Midlands Technical College

GED -

Orangeburg Calhoun Technical College
Raven Robinson